Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

April 28, 2023

Our team had an incredible experience with Carol and her developers solving a few issues we faced while setting up the app. The last of our issues were resolved and we had seen conversions come through already! Carol and her team are incredibly responsive and work diligently to resolve problems - we are truly thankful we got this lucky with their support. An added bonus is that the app has an incredibly simple UX and setup process, while Carol is happy to setup a demo to walk you through things.
Thank you for everything!!

The Local Y'all
United States
Over 1 year using the app
Cross Sell replied April 28, 2023

Such great feedback! Thank you for choosing us and it's truly our pleasure to help users strive with our product. ❤️

January 15, 2018

Great app, great customer service

Plastic Money
Australia
Over 1 year using the app
Edited November 3, 2016

Very fast replies and very helpful in assisting with us with setup!

Covetandlou
United States
Over 1 year using the app
January 23, 2018

Great App.
Great Support team !

Fragmentsshop
Belgium
Over 1 year using the app
August 11, 2016

I love Cross Sell.

I have found with many apps I don't get the flexibility and product selection I need. Cross sell allows me to hand pick what my customers see and with their customisation service I get exactly the appearance I need to match my store.

A quality product with excellent support from Steve and Stu.

Highly recommended to increase your average order value!

Secrets Boutique
United States
Over 1 year using the app
September 18, 2017

LOVE this app. I was having a difficult time trying to figure out how to add related items, and this app made it easy to show those products. Also, if you have any questions about the app the support team is absolutely amazing. They were very friendly and quick to respond. Thanks guys!

Armstrong Crickets
United States
Over 1 year using the app
February 26, 2016

The app is easy-to-use and functions exactly as expected, but what blew me away was the EXCELLENT customer service.

The cross-sell team was friendly, helpful, an incredibly quick. If you're looking to easily cross-sell or up-sell, you won't regret getting this app.

Xgameon
United States
About 1 year using the app
October 28, 2022

This is one of the best apps I use - it more than pays for itself. I love that it lets me hand-pick which items to suggest for each product. That helps my shop keep its small biz feel even though I'm using a big-biz tool.

Shiny Happy World
United States
About 1 year using the app
Cross Sell replied October 31, 2022

Hey there 👋🏽 You're awesome! Thanks for a wonderful review!

January 30, 2017

Great product and very helpful support team

Kokomo Jewellery Uk Limited
United Kingdom
About 1 year using the app
September 15, 2017

We were looking for a "related products" app and finally we found the Cross-sell. Amazing functions!

Bunbougu Com Au
Australia
About 1 year using the app