Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.
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Stuart has been great to work with, the app does exactly what I needed it to accomplish on my site.
The team help customize the a 2 column display on mobile.. The team promptly did this free of charge. :)
Thank you for leaving us an awesome review!
Love the Cross-Sell app for my website. Support was quick and easy. App was on point with what I expected, and more! www.cindysfaves.com
Thanks, Cindy
Cindy's Faves
Have been using Cross Sell & Cart Upsell for quite a long time. Great support and service, thank you!
Thank you for your amazing review! We are happy to have been of service, and to know that you are loving our product!
fast and effective response from the team to set up a beautifully fluid and intuitive app that has a marked effect on sales. Highly recommended, by Dandy Star
Amazing App, amazing support and amazing price. Cannot recommend the company enough nor the extra sales gained through the use of this vital app.
Easy to use myself and even better customer service!
This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................
Thank you Michael for the feedback, we really appreciate it!
It works! But the interface to assign relationships is painfully clunky and badly needs some rethinking. Very difficult to just visualize what's been set up and what hasn't. If we were larger than we are (more product groups) - we're about 250 products excl. variants - I can't imagine how I could keep this thing up to date. We recently migrated from Nexternal which let us hand pick every relationship for every product which was absolutely awesome but an awful lot of work, so I really appreciate the ability to group similar products rather than only to be able to assign individual products. But by the same token.... maintainability will be a challenge without a better interface.
Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.
Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue.
We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!