Reviews (966)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.

March 31, 2016

I'm so glad I found this app for our store. Steve was a pleasure to work with and quickly got our site customized in no time! I will definitely recommend your product to EVERYONE I know that will be selling online. Thank you!

Bellakor
United States
8 months using the app
November 6, 2016

Fantastic App, integrates beautifully. Great support. Can handpick exactly which products to show per item page. Awesome!

Newmumnewborn
Australia
8 months using the app
April 6, 2017

The app works as intended (great) and the support is just perfect. Use it!

Runtime Nutrition
Germany
8 months using the app
December 8, 2016

Excellent product, amazing features for the price that they charge and works seamlessly on our site. Also, our customization request was taken up at an amazing speed. The related products looks great now on our website. Thanks to Stuart and his team for their great support and an excellent product. Really appreciate it.

Skola Toys
India
8 months using the app
Edited April 18, 2017

What a great app. Easily makes cross selling on site a solved problem. Customer support is the BEST I have ever had for a Shopify App. Highly recommend!

Desk Jockey
United States
8 months using the app
March 27, 2019

Easy to implement related products/cross-selling app! Had a few questions of the team and they replied quickly and professionally, willing to listen and also willing to take suggestions. Definitely recommend this plug-in!

Sealcoating.com
United States
8 months using the app
July 14, 2020

Really easy to get up and running and support as good as it gets!

Full disclosure I just installed the app and set it up so haven't actually got it live yet so can't comment on results. But getting it set up was easy. Lots of options to get it configured exactly how I want it.

I also had a support issue that turned out to not actually be related to the Cross Sell app but their support team helped me out anyway and even recorded a video to explain what they did and show me how I could make the update they made moving forward. A++ for support!

RightShield Supply
Canada
8 months using the app
April 12, 2017

I love this app! Excellent customer service!

Howtozumbawearclothing
Canada
8 months using the app
June 17, 2023

The Cross Sell & Cart Upsell App does everything advertised and more! Carol has been exceptional to work with and her team has gone above and beyond to help us get the App working on our stores! Thank you Carol, keep up the great work!

Dura-Lite Canada
Canada
8 months using the app
Cross Sell replied June 19, 2023

Thank you very much for this review! We are so happy that your store is part of the Cross Sell family and we will be always here to assist. ❤️

June 23, 2016

Great app and great customer support.

Tropbellepourtoi
Canada
8 months using the app