Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase average order value by showcasing related products, enhancing both sales and the shopping experience. It offers extensive customization options and displays cross-sell items on product and cart pages. The app is noted for its stability and user-friendliness. Support, when needed, is quick and effective, with team members like Henry, Carol, and Stuart providing valuable assistance with customization and integration.

January 13, 2017

We installed Cross-Sell on our DogThis website. So far so good. Very easy to setup and the team does a great job with the free customization. They've been very responsive and I was up and running quickly. They are also adding new features that make it easier to set-up your cross-sells. Definitely recommend this app.

Dogthis
United States
9 months using the app
October 20, 2014

This was easy to install but Steve made it look even better by making it slide just like my other product rows.
The support is great and the app is clean easy and does the job you want. The option to be able to pick the cross sells is great
Love it !

mzube the world of wonderful gift ideas
United Kingdom
8 months using the app
November 10, 2016

This app allows you to handpick other products to cross sell to your customers, from both the product page as well as once added to the cart. Some minor customisation is required, all I needed to do was shoot the developer a quick email and they responded swiftly to adapt the implementation to my existing theme colours/fonts and sizing etc. Very impressed with their service and responsiveness.

Antipodream
United Kingdom
8 months using the app
December 4, 2015

Great App, extremely easy to use and Stuart is a diamond too. He replied quickly and furthermore sorted my problem out in no time :)

Hundred Of Who
United Kingdom
8 months using the app
January 26, 2016

Highly recommend this app! It works perfectly.

Stuart was super helpful and his customer service well exceeded our expectations. Not only did he help us with setting up and configuring the app, but he went ahead and customised the appearance of it to closely suit the aesthetic of the store.

Would give 10 stars if I could!

Oobi Online
Australia
8 months using the app
March 29, 2016

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Paint N Glow
United States
8 months using the app
December 9, 2020

Cross Sell is a great app to increase cross-sales and improve the user experience of the customer's purchase process. We highly recommend this app, in addition to their fantastic customer service, they respond very quickly to solve any problems you may have with the implementation and they are very kind.

Raw Apothecary MX
Mexico
8 months using the app
Cross Sell replied December 14, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

May 8, 2016

If I could give more stars I would..

The support here is beyond great. despite my theme not being supported by cross sell, Stuart went above and beyond and got it working and even customised it perfectly to match out store..

Just great.. Thank you!

Hughes Clothing Company
Australia
8 months using the app
December 12, 2016

Really simple to use and they customize the App to work nicely on your theme, which is a plus.
Got better prices on shopping carts as well.

Alemdoalternativo
Brazil
8 months using the app
July 2, 2018

AMAZING SERVICE!! They went above and beyond to help make sure their app was just the way we wanted it on our website and they even made some really great additional tips to consider for our Shopify website. SUPER grateful for their help! The app itself is great too. Very visually appealing and has already had an impact on upselling to our customers!

Zup Boards
United States
8 months using the app