Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

September 17, 2016

The Cross-Sell app is very easy to install and use. They were able to customize the design to coordinate with my site within hours of my request. This app has saved me countless hours of coding and the price point is a bargain. Highly recommended!

Paper Hive
United States
12 months using the app
May 26, 2018

Their support sucks!!! I've written 3 emails in last 15 days, but they never replied. Along with it, their conversion tracking stats never pop's up any data.

I'd recommend not to use it.

Postergully
India
12 months using the app
April 6, 2020

Functional and easy to use app with great support. Josh was so helpful. Would recommend to shops!!!!!

The Bike Project
United Kingdom
12 months using the app
September 3, 2017

Excellent product, intuitive and easy to use, with a full installation service specific to your chosen theme, which avoids having to mess around with HTML if you're not a programmer. Customer service is first class and very speedy.

The app offers a direct menu action from the product creation page, and performs multiway linking, meaning once one product has links set up, those links will also automatically apply to the others, thus saving time and effort in not having to update each product individually. Altogether an excellent app and worth the very reasonable monthly cost.

Sparkly Pretty
United Kingdom
11 months using the app
October 23, 2023

It works really well and the team is very helpful.

La Fabrique Arhoma
Canada
11 months using the app
Cross Sell replied October 24, 2023

Thanks for your review! So happy you feel this way about our app and team ❤️

May 30, 2016

excellent support, excellent customization, great app!!!!!

Smiley Things
Spain
11 months using the app
November 22, 2016

Awesome app, awesome customer service and so easy to use! Love it.

Tew Store
United States
11 months using the app
August 20, 2016

I love the app but it's the support that honestly blows me away. Their response time is seriously incredible. Thanks Stuart for all of your support!!!

Wardrobe Lane
United States
11 months using the app
December 11, 2015

Excellent App. Easy to instal, works well and doesn't slow down the page as much as the other crossell apps.

I wish there was an option to create products sets which we can then attribute to products to make the process a bit faster.

Would recommend!

Tribesports
United Kingdom
11 months using the app
May 12, 2017

Excellent app and fantastic customer support.

Godfrey Group
United States
11 months using the app