Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 27, 2017

Great app and great customer support. Thank you!!!

Byhandbymarcia
United States
About 1 year using the app
April 26, 2018

NIce app..Works very well for me. Thank you from Kiddymania.

Kiddymania
United Kingdom
About 1 year using the app
Edited March 5, 2018

Love the simplicity of this app! We already feel like we have so much more control over what our customers see making it more relevant to what they want. Stuart and the team are pros and are super responsive.

This was my initial review.

However after some software updates the app ruined the thumbnail images on our product pages. What's worse is that we tried to reach out to Cross-Sell directly multiple times over a week and heard nothing back from them. It's a great App but we had to delete it as it was affecting our website and they had no support.

Fairlings
Australia
12 months using the app
December 19, 2016

Great plugin, awesome support!

Chef Handler
United States
12 months using the app
September 3, 2016

Was still under the trial but got the front end customized. Thanks. =)

Gearsandrares
United States
12 months using the app
August 7, 2016

Great app that is easy to use and customize. Cross selling is an simple and effective way to inform potential customers of all that you offer. Increase your sales by suggesting optional accessories, up-sells and add-ons. The support we have received during initial set-up and configuration has been fantastic. I would highly recommend this app to my friends - but not my competition!

Safeguardian
United States
12 months using the app
March 10, 2017

Fantastic App and brilliant customer service and support, couldn't recommend enough!

St Agni
Australia
12 months using the app
September 8, 2017

Super easy to set up and free installation was a breeze. Their email said it could take up to 24 hours to install but these guys had me up and running immediately. No joke, 20 minutes. Looking forward to larger orders! Thanks guys!

Moose Labs
United States
12 months using the app
October 30, 2017

This app is exactly what I was looking for. With the small to medium numbers of products in my store I am more comfortable to manually select my product recommendations. The support is excellent, the team goes extra miles to help with my theme customization issue. 5 stars.

Sprinz Lab
Hong Kong SAR
12 months using the app
January 3, 2017

My Favorite app and Awesome Service. Whenever I change a theme and setting gets changed customer service always takes care. Thanks

Freewearusa
United States
12 months using the app