Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to increase average order value by showcasing related products, enhancing both sales and the shopping experience. It offers extensive customization options and displays cross-sell items on product and cart pages. The app is noted for its stability and user-friendliness. Support, when needed, is quick and effective, with team members like Henry, Carol, and Stuart providing valuable assistance with customization and integration.
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Love it! Does exactly what I want, very user friendly, and the customer service is amazing!
This app is wonderful, and at a very reasonable cost, which certainly will pay for itself in no time at all. I had difficulty with the installation, and Steve came through for me, not to mention that his responsiveness to emails is lightning fast (five stars for that alone, particularly, given the time difference from the West Coast in the U.S. to the U.K.).
Adding cross-sold items to product pages involves only two steps: (a) searching your product by collection or keyword (the latter after a store is live), and (b) clicking Add for the cross-sells to be associated with the product you want them to appear (be sure to uncheck the Shopify default for "Related Items" in Settings for this app to work).
Lastly, Steve said he has new enhancements coming soon, and I cannot wait for those! I appreciated his kindness in working through my brain stalls in such a professional and prompt manner, and cannot wait to see the app's ROI in action.
They were very helpful in getting the app all set up and I've added some cross sells already to my product which is very easy to do.
Very happy so far!
These guys are honestly THE BEST! They have a fantastic app arsenal and the customer support is bare none. Thank y'all so much!! Honestly, I kind of love them ;)
Cross-Sell is an essential app and works wonderfully. Easy to use interface on the admin side. As for integrating the styling to match the website, customer service did a perfect job and went beyond what I expected to ensure that Cross-Sell was integrated seamlessly. Highly recommended!
Great app, great customer service!
It was 10am in Melbourne Australia, and I had a new product that was having a viral moment. Orders were coming in thick and fast, but I realised that I was missing out on a whole bunch of cross sell opportunities!
I installed the app, but couldn't figure out how to get it to show up on the product page. I emailed support in the UK (it was 1am there), and said "URGENT please help! Product going crazy and urgently need an install."
I wasn't expecting a response quickly, after all it was 1am in the UK - but within 15 minutes Stuart got back to me, got himself out of bed at 1am and help me install the app AND ensured it was displaying on check out.
Never experienced such amazing customer service and support. If you're going to install a cross sell app - use this one! :) It's amazing and customer support is MINT!
Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys!
Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)
I needed some custom work done with in order to get the app working like I wanted. Stuart was amazing during the whole process. He was super responsive and even billed me for half the hours he actually put in to making the customization. That's what you call amazing customer service! The app itself is great. Being able to recommend the exact products you want is a powerful tool. The standard recommended products that was built-in to the theme was very limiting and often didn't work correctly. It would recommend the same exact products within the collection across all the products in the same collection. This was problematic for more general categories on the website. Highly recommend this app.
Awesome customer service! easy to use App.