Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 22, 2016

Awesome customer service! easy to use App.

Wanderlust Goods
United States
5 months using the app
April 12, 2015

Cross-Sell is a great app and the support I received from Steve was awesome. He is super helpful and responds quickly to any emails for help. I would definitely recommend the Cross-Sell app.

Bokkie Kids
Australia
5 months using the app
November 5, 2020

I've Been using this for 4 months now and I like it. it does the job perfectly, still needs more improvement to reports, but they are working on It.

Billjumla.com
Qatar
5 months using the app
Cross Sell replied December 14, 2020

Thank you for your review. We are very happy you enjoy Cross Sell and we cannot wait to launch the new dashboard with all the successful products! Please feel free to reach out to us anytime you have a question, we are always happy to help.

June 21, 2017

In most ways I'm pretty independent ... but when it comes to technology, I usually need someone to lean on. The CROSS-SELL TEAM gives such PERFECT, INDIVIDUALIZED attention to each client that even techno-dummies like me look BRILLIANT!!! Oh - and plus, CROSS-SELL WORKS :) My upsells have been magnificent with this app!!!

The Menopause Stores
United States
5 months using the app
July 4, 2016

Top rated app for up-selling! Support is phenomenal too. Help was just a message away. Thanks for all the customization too :)

Opulent Store
United States
5 months using the app
November 6, 2016

Nice app and very nice support I recomend!

Balcotte
France
5 months using the app
March 14, 2016

This app is amazing and the customer service is even better. I highly recommend. It is much more affordable than other apps out there doing the same thing and my experience has been great so far.

Orange Valentine
United States
5 months using the app
March 7, 2017

Excellent app. Easy to set up and looks great. Thanks to Stuart for all the help and explanations!

The Juniper Club
United Kingdom
5 months using the app
June 22, 2023

App works great and the customer service is very fast to respond! I needed an adjustment to the placement of the app and they fixed within minutes!

Greatly & Co.
United States
5 months using the app
Cross Sell replied June 22, 2023

Thank you so much for taking the time to share your positive experience with our app!

We greatly appreciate your kind words and are thrilled to hear that you found our app to be working great. 😊

January 12, 2017

I have been very impressed with Cross-Sell. The developers are quick and responsive, made installation a breeze, are willing to adapt the app to fit your theme, and are very pleasant to work with. In less than 8 hours we went from installation to being fully up and running, and are now able to easily tweak on the fly with Cross-Sell's easy to use back-end. Thank you Cross-Sell.

Sheltered Wings
United States
5 months using the app