Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 14, 2018

We had a little trouble communicating, which was the fault on my end because of our email stuffing up. But Josh helped me set it up quickly and efficiently.

Very glad to have used this app!

Pettouni
Australia
3 months using the app
May 1, 2017

Great app. and amazing customer support.
Thanks!

Joocla
Canada
3 months using the app
July 2, 2017

We installed cross sell on our site and had some feedback re performance. Stuart and the team built an entire new liquid based solution for us. The support from the team was outstanding!

Can't recommend this app enough if you need a replacement for the standard shopify product recommendations which are pretty much useless, or you actually want to setup up cross sells.

Dermience
Australia
3 months using the app
May 11, 2021

I used this app to help to increse my ticket. It's very nice and have different options that helps to show related products

The Socks Closet
Chile
3 months using the app
Cross Sell replied May 11, 2021

Hello,

thank you very much for the feedback, we really appreciate it and we are glad to hear you are enjoying our app.

Please feel free to reach out to us anytime you have a question, we are always happy to help.

Best,
Petra from Cross Sell

October 2, 2017

The section looks brilliant on my site and was really easy to install with the help of the very quick and kind customer support.

Mountainshark
United Kingdom
3 months using the app
June 26, 2016

Great app, even better customer service! Even helped me add some custom functionality. Would definitely recommend this app and company

Productpop
United States
3 months using the app
May 9, 2016

Great app, and the Stuart helped me out right away when i needed som help with translation from English to Norwegian! Thanks, and keep it up guys.

Swag Norge
Norway
3 months using the app
November 4, 2022

This app has perfectly transformed my website to allow customers to add items to smash and select upgrades for my rage room. I installed another third party app that interfered with the Cross Sell & Cart Upsell app. I sent a message to the Jorge, and their dev team added code to my store and fixed the issue. Their response time was fast too. Thank you Jorge and coders.

Liberty City Rage Room
United States
3 months using the app
Cross Sell replied November 4, 2022

On behalf of the Cross Sell team, thank you for your awesome review 🙂! We appreciate you!!

September 30, 2017

Great app - paid for itself the first day ... support brilliant too. Would highly recommend

Muddy Wellies The Artist
United Kingdom
3 months using the app
March 29, 2017

Cross-Sell is really easy to use and looks good on the product page and in the cart. So far my first three sales have all added a product that's been suggested by cross-sell, so it definitely works! Also the response from customer service was fast and helpful. Definitely recommend.

Mamas Little One
New Zealand
3 months using the app