Reviews (9,374)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

November 22, 2024

Kaycee Chen very good service

MyFitsmeup
France
3 days using the app
June 26, 2024

We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.

Bella Essence
Switzerland
6 months using the app
July 19, 2024

this app for order fulfilment is the best i have ever used! The cost of goods is extremely low and the customer service is impeccable especially Sini and Leah. The only reason i am giving it 4 stars is because the shipping + processing times are quite long (20 days ish) but still better than most other fulfilment company's.

Vitala Store
United Kingdom
12 days using the app
Edited July 8, 2024

A big thank you to the CJ Dropshipping support team, especially Vita Liu, for providing the best and fastest support and consulting to fix the problem. Your help was greatly appreciated. Thank you, Vita Liu!

MirelleDeluxe
United Kingdom
5 months using the app
June 14, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Stacey Ya to thank for a large part of that!
The customer service provided by Stacey is exceptional. Whenever I have questions or concerns, Stacey is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Stacey a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer! It is very easy to use!

LOOVED
Netherlands
5 months using the app
July 20, 2024

Great customer service from Camilia Zhu, she was efficient and friendly. Thank u :)

POLONYA
United States
3 months using the app
November 12, 2024

Perfect

VALUR
Netherlands
7 days using the app
October 8, 2024

Livi Peng.
Thank you so much for your patience, guide and your outmost great help

Jowie MistyEssence
South Africa
About 17 hours using the app
June 26, 2024

I've started working with CJ again because they deliver much faster than the competition. I currently have Vita as an agent, who responds very quickly and finds solutions to my problems very fast. Top notch!

Oomeria
France
About 1 year using the app
June 27, 2024

Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!

sunnyshores
Belgium
5 months using the app