Reviews (9,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, particularly noting agents like Tab Zhao and Carrie for their responsiveness. The app is user-friendly and integrates smoothly with Shopify, enhancing operational efficiency. It offers a wide selection of products with reliable shipping, generally meeting or exceeding quality expectations. Features such as 'search by image' and personal agents significantly aid in product discovery and store management. Competitive pricing and proactive support in resolving issues are also highlighted, ensuring minimal operational disruptions and supporting merchant success in e-commerce.
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I'm using CJ for a few months now and I really like the platform so far. What really surprised me is the extremely fast and friendly Customer Support. My requests are answered within minutes by Luria Xie, which just makes it a great overall customer experience!
Thanks Shinco Zhao!
I must say the customer service I have received from Cherry Xu has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Cherry X
Alan is a wonderful support person, helped me in my every difficulty....
I am very happy so far. Leah went out of her way to help me with my order processing payment. Very kind and professional. As a new store owner I say first impressions last and so I am very impressed and looking forward to working with my agent Leah at CJ dropping. Thank you.
I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.
Connie was GREAT Support. Connie was really helpful and knowledgeable. The BEST Customer service by far :)
Good service, thanks "Chandy Chen "
Beginners-friendly, immediate response, easy-to-follow help, variety of articles to resell abroad at a really cheap price.
Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.