Reviews (8,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

March 9, 2024

i just open my store and i shoose CJ its a very nice platform and the chat assistants are all supportive

YaCh
Morocco
3 months using the app
March 28, 2024

The app works well. Agnes was also helpful.

WarmthWave
United States
About 2 months using the app
February 6, 2024

I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.

Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.

OtoCleanTech
Poland
5 months using the app
February 20, 2024

I work with camilia and i am super happy with her, she is always there when i need her, super friendly.
I look very much forward to continuing our successful collaboration

Joyalalmaz
Austria
5 months using the app
February 21, 2024

I just started my drop shipping business but I am very happy with the opportunities and especially the customer service so far.
The support provided my CJ and my personal support Stacey Ya is very good and always reliable and helpful. Thanks to Stacey Ya!

I'm looking forward to continuing my business journey with CJ!

Revive Health Store
Germany
2 months using the app
February 24, 2024

Hello the Custom Service here from Miss Karen Jiang is excellent, i put the wrong delivery adress, and they fix it right away. Thx Miss Jiang

Heavenly
Switzerland
4 months using the app
May 22, 2024

Ceci from CJ Dropshipping is fantastic. She's responsive, efficient, and ensures my orders are processed smoothly. Highly recommend her for reliable dropshipping support.

Nuvex
United States
About 1 month using the app
June 12, 2024

le service était excellent, rapide, patient et prenant vraiment en compte mais exigence. je recommande fortement

SylkiNyne
Cameroon
17 days using the app
April 2, 2024

Amazing service, especially Harris - extremely responsive and helpful. 10/10 Customer Service

Pallette
Singapore
15 days using the app
March 14, 2024

I partner with Grant and he is great! He is very responsive, helpful, and easy to work with. Always answers my questions and helps with my sourcing and supplier needs.

KittyPurse
United States
About 2 months using the app