Reviews (9,196)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting agents like Tab Zhao and Carrie for their responsiveness. The app is user-friendly and integrates smoothly with Shopify, enhancing operational efficiency. It offers a wide selection of products with reliable shipping, generally meeting or exceeding quality expectations. Features such as 'search by image' and personal agents significantly aid in product discovery and store management. Competitive pricing and proactive support in resolving issues are also highlighted, ensuring minimal operational disruptions and supporting merchant success in e-commerce.

May 23, 2024

CJ is very reliable and their customer support is very helpful to, I had some issues regarding my order and one of their agent Ruth helped with it and it all went fine. I would recommend this platform to every seller out there.

The Swift Goods
United States
5 months using the app
October 31, 2024

What wonderful experience to get AGNES support, I got everything what I was needing through this amazing customer support since I am new on this.

Belvedir
United States
3 minutes using the app
May 28, 2024

i actually like the customer service, brilliant , answering my questions too fast and helping to find solution with me, i highly appreciate the agent Connor for his efforts , he's such a good agent, thank you, i hope to get satisfied in our future business and interactions.

Omnefy
United Kingdom
3 months using the app
Edited September 10, 2024

Je tiens à exprimer ma grande satisfaction quant à mes expériences Je tiens à exprimer ma grande satisfaction quant à mes expériences avec CJdropshipping. La boutique offre un service de qualité, avec des produits variés et une logistique efficace, mais ce qui fait véritablement la différence, c'est leur support client.

Je souhaite tout particulièrement remercier Mme Christine Yu et Mme Angel Li pour leur professionnalisme exceptionnel. Non seulement Christine est toujours réactive et à l'écoute, mais elle fait également preuve d'une gentillesse rare dans ce domaine. Elle a résolu à plusieurs reprises mes problèmes rapidement et efficacement, avec un grand savoir-faire et une compréhension approfondie des besoins de ses clients.

Je tiens également à exprimer ma gratitude envers Angel Li, qui m'a aidé à ajouter des produits à ma boutique et à faire le lien entre Shopify et CJdropshipping. Son expertise et ses conseils pratiques ont rendu le processus beaucoup plus fluide et m'ont permis d'améliorer la gestion de ma boutique en ligne.

Merci infiniment, Christine et Angel, pour votre soutien constant et votre engagement à offrir une expérience client irréprochable. C'est un véritable plaisir de travailler avec vous deux.

Petit Rêveur
Switzerland
8 days using the app
June 6, 2024

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

keydilly
United Kingdom
3 months using the app
July 7, 2024

Great app. Suki Huang has been very helpful setting up.

Setara
Australia
18 days using the app
June 27, 2024

Excellent customer service

wavinyl speaker
United Kingdom
Over 1 year using the app
Edited July 3, 2024

I am having an excellent experience with CJ, especially with Chandy Chen. The service has been outstanding, with prompt responses and efficient handling of orders. Highly recommend!

BB Shop
Switzerland
2 months using the app
Edited October 8, 2024

Anthony hat meine Frage sofort ernst genommen und sich direkt darum gekümmert. Ihre schnelle Reaktionszeit und Professionalität haben mich beeindruckt. Ich bin mehr als zufrieden mit dem Service, den sie geboten hat. Sie hat alles getan, um sicherzustellen, dass mein Anliegen gelöst wird. Vielen Dank, Anthony für den ausgezeichneten Support!"

MYNOVA
Switzerland
6 months using the app
July 8, 2024

Thank you sir Ken for the helpful assistance. Till next time

Thrive and Shine Mommy
Philippines
About 2 months using the app