Reviews (8,176)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

March 4, 2024

Good service. Replies to messages promptly and helps solve my issues. Been allocated to agent Raymond who is very helpful.

Prodigy Kids Shop
Australia
8 months using the app
February 19, 2024

Been working for a while now CJDropshipping and I can't really say anything negative about them. Products get shipped fast and reliable and I love their warehousing system for extremely fast shipping times. Much thanks to my private agent Jolee, she has always been very friendly and helpful. Overall I recommend using CJDropshipping as your supplier.

Squeezly™
Austria
17 days using the app
April 16, 2024

The agent Leah was fast, clear, and polite, thanks for the service it helped me for the importation of my products on my store, i was really lost! Thanks again Leah!

Clickingpaw.com
Canada
About 15 hours using the app
May 21, 2024

Excellent customer service, especially from Jolie - thank you!!

The Yellow Emporium
United Kingdom
1 day using the app
Edited April 3, 2024

Highly recommend CJdropshipping that offers everything in from sourcing, packing and logistic. Especially recommend my account manager Ely, he is the best account manager in CJ! Very thankful for his service. He can always understands my needs and is efficient in getting things done. Ely also goes one step beyond by sharing tips to help me grow my store. I know I can always count on ely to help me solve my issues. Thank you Ely for your support always!

Stepping on Clouds
Singapore
9 months using the app
April 8, 2024

Rebecca was super helpful, best agent ever.

The Moontail
Canada
2 months using the app
May 12, 2024

a massive thanks to Karen Jiang the CJdropshipping agent she was really helpful.

Sole Suds
United Kingdom
25 days using the app
April 30, 2024

Ken did fast answer to any problems, Thanks

AmelioLife
France
About 1 month using the app
April 17, 2024

Very good help and support in the chat, Thnx Aurora

Zenora
Netherlands
4 months using the app
Edited May 17, 2024

I had an excellent experience with Doki Huang from CJ Dropshipping's support team. He was incredibly helpful throughout my communication, answering all my questions quickly and in a friendly manner. I highly recommend CJ Dropshipping for their outstanding service.

EnergyAir
Switzerland
3 months using the app