Reviews (8,207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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I just started my drop shipping business but I am very happy with the opportunities and especially the customer service so far.
The support provided my CJ and my personal support Stacey Ya is very good and always reliable and helpful. Thanks to Stacey Ya!
I'm looking forward to continuing my business journey with CJ!
I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.
Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.
excellent customer service from ali expree Rebecca. thank you!!!
Very nice lady rebecca lin helped me with my issues, i am new user and was very lost. Reccomend, thanks to Rebecca Lin
Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!
Good service. Replies to messages promptly and helps solve my issues. Been allocated to agent Raymond who is very helpful.
CJDropshipping is one of the best dropshipping app. We are using VIP program and our agent is Mango. She is A+ and pretty much resolves all the issues on same day. I would give 10 stars to CJ.
Just new on CJ and very happy!
Thanksfor the great support Kaycee Chen ! Quick and very helpful
Whalen helped me so much. very comprehensive and helpful.
Great customer support (Cheria).