Reviews (8,242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
Refine
-
By rating
Very good customer service, Stacey Ya is always quick to help and guide me when I need her.
CJ Dropshipping has been excellent with it's customer service. They have a personal chat service where you can ask them questions and they are fast to respond. The person that has been assisting me is Yanky, and she is very friendly and very co-operative, allowing me to work confidently and efficiently.
Outstanding professional service from Sveta
as a new into the e-commerce I was lost in making the order, I thought it was automatically done through the Shopify and CJapp but Sveta helped me out in getting things understood
Thank you Sveta for the brilliant customer service
Love the fast support Gildan was amazing, She always helps me source products super quickly. Super grateful!
Osm perfect for dropshipping i am using cj from last 2 years and I am not facing any issue good customer support specially Rebecca is a good support advisor live tracking easy to use instant refund
Thanks
Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!
"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."
Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing
Roxanne best agent on CJ drop !
Quick response times on all queries and friendly helpful agents. No complaints here :) We had a great experience with Ashley Wu!
I recommend the CJ app Arlene is a very good agent, she helped me very quickly with my problems