Reviews (8,242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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I've been using CJ Dropshipping for a while now, and I'm really impressed with their platform. It's easy to find a wide variety of products, and the order processing is very straightforward.
However, what truly sets CJ Dropshipping apart is their customer support. Recently, I encountered a bit of an issue with. Thankfully, Yanky from their customer support team helped me nicely. He was professional and knowledgeable. Thanks to Yanky's clear explanations and assistance, I was able to get the answer of my questions. Overall, I highly recommend CJ Dropshipping to anyone looking for a user-friendly dropshipping platform with exceptional customer service.
PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.
On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!
I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.
This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!
They should honestly be banned from Shopify before they ruin other people's business.
USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
Thank you Raymond for helping with my questions, the doubts I had about CJdropshipping were resolved! He is super helpful and is on top of everything. His attention to detail is incredible and he always responds quickly and resolves anything I need. He informs me of any requests from the shipping team and ensures that my orders are processed on time and without any problems. It really makes my life a lot easier!!!
We have worked with Corry for a couple of months now and she is extremely fast at getting our needs met. Very solid service.
I had a problem with the linking of my product. Celia helped me in a very short time with her expertise, for which I would like to praise Celia and thank her again. Keep up the good work. #Celia
Jolee has been amazing to work with! As someone who is very new to using CJ Jolee has been amazing explaining everything to me.
Great customer service Cheria was very helpful
THE BEST FOR DROPSHIPPING. Connie is very kind
Thank you Angel for you fast support
Excellent customer service from Leina.
Fast response and quick actions!!
Well done