Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 16, 2024

I'm just starting out my dropshipping business and there's still a lot for me to learn but fortunately CJ Dropshipping has excellent customer service that is very responsive. The agent that helped me is LEAH and she solved my order processing issue within couple of minutes.

Whimcy
Canada
11 days using the app
June 17, 2024

This is my first time using this app on my Shopify store. So far so good. I just sent on a request for sourcing a product. I then contacted CJDropshipping customer service and got an answer from Rebecca within minutes. I was informed it would take 1-2 business days. I will update this review on e I get a response.

The Flat
United States
About 1 hour using the app
May 20, 2024

I've had the pleasure of working with this supplier for several months now, and I can't recommend them enough! A special shoutout to my agent, Alexis Wong, who has been absolutely phenomenal. Her attention to detail, responsiveness, and dedication to ensuring everything runs smoothly have been exceptional. Alexis truly goes above and beyond, making the entire process seamless and stress-free. Thank you, Alexis, for your outstanding work!

Auroria
Greece
17 days using the app
May 19, 2024

Im very happy with CJdropshipping, it’s so much easier
Also Eileen the account agent/support it’s been amazing, very fast response and helpful

Zalety
Australia
3 months using the app
July 22, 2024

Ken Is a good agent

Mega Marts
United Arab Emirates
4 months using the app
August 28, 2024

an easy-to-use and interactive app

Ateliê das Ofertas
Brazil
3 days using the app
May 22, 2024

Very Good service and Support Especially Ashely Wu for her support and quick response. She solves any issue .God bless her

little21.com
India
5 months using the app
June 9, 2024

Nice support from Gildan.

Nanuri
Germany
6 months using the app
June 24, 2024

very nice service

Topdecheztop.fr
Guadeloupe
About 1 month using the app
August 26, 2024

Jolie's Great! <3

PUNCHINELA'S
United States
About 2 months using the app