Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 21, 2024

Cheria was very helpful and friendly. She was helping me out a lot. Thank you, Cheria :)

Pawspiration
United States
5 months using the app
July 4, 2024

Swift assistance from Aurora, providing exceptional service

Baby Bundle Co
South Africa
3 months using the app
May 18, 2024

I had a wonderful experience with customer service representative Alan. He was extremely helpful and assisted me with all my concerns promptly and efficiently. I'm very satisfied with his service and am giving him 5 stars. Thank you, Alan!

Rixalo
Morocco
3 months using the app
May 8, 2024

Leah helped me a lot with my first order through CJ's Fulfilled. I hadn't used them before, and he helped me sync my order and gave me directions on how to use their platform. He was quick to respond to my needs, and I really appreciated it. Thanks again, Leah!

Ete Vogue
France
About 1 month using the app
June 14, 2024

Great App, customer service is great, I had Sveta

Still Comfort
Ireland
3 months using the app
May 11, 2024

Thanks a lot jolie, You have a remarkable ability to communicate effectively, making complex concepts easy to understand

J Hoze Mart
United Arab Emirates
4 months using the app
August 16, 2024

I like my personal agent, I am provided the best guide to growing faster

Available Dress
United States
About 15 hours using the app
May 24, 2024

Luna is very knowledgeable about the service and help me solve my problem.
I recommend her .

CHERYL RYAN
United States
6 months using the app
June 8, 2024

The customer service from CJ is fantastic, especally from Arlene, very fast and accurate responses.

InspireCyclist
Italy
4 months using the app
May 2, 2024

Zoey was super helpful. I'm grateful she was available to help me. She knew exactly what to show me to get all my questions answered.

The Squeaky Toy
United States
About 1 year using the app