Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

December 16, 2023

See Zhang was truly a great customer service representative. Her response and will to help really surprised me as I've never been served like this before. Hats off to her and CJ for hiring such great people

Silkou
United Arab Emirates
3 months using the app
January 22, 2024

Just chatted with Fionnula and she was very helpful with my questions and helped me to understand more about CJ Dropshipping and how to utilize it. A relief having someone to chat with that can actually help with questions or issues you may have!

Ark Abundance
United States
About 16 hours using the app
January 11, 2024

Bianca has been an incredible asset in resolving my issues with efficiency and expertise. Her prompt responses and keen problem-solving skills have consistently made a significant difference. Her dedication to finding effective solutions and her ability to handle challenges swiftly is truly commendable. I am grateful for Bianca's exceptional support and professionalism.

Alexander

Prettyve
Canada
2 months using the app
January 28, 2024

grate application grate customer support @ken

NOVEWIINGS
India
9 months using the app
January 12, 2024

The shipping service is not good at all. No contact made to correct the issues. I will not use this platform again. Beware of their after service!

Mirror Youth
United States
4 months using the app
March 8, 2024

Raymond's customer service is awesome! He responds in minutes and provides the appropriate answers to my question! I can recommend CJdropshipping to everyone!

DailyVibe
Germany
2 days using the app
December 18, 2023

Fionnula was very kind and prompt in helping me look for what I couldn't find, very friendly and pretty!

Empora
Italy
5 months using the app
March 14, 2024

I am so impressed with CJ dropshipping so far. All the information you need in one place. No need to download every image individually. No need to souce the video. I had the pleasure of speaking with Linda today about a shipping question. Linda proved to be very professional, friendly and solved my issue within minutes. Thanks Linda and CJ!

Elliott Berkshire
Canada
About 1 hour using the app
January 30, 2024

Definitely Fast and very good communications

The Unique Boutique
United States
About 2 months using the app
January 4, 2024

Excellent service from Arlene. She really help me a lot!!!

DE-XOXO
Greece
3 months using the app