Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 21, 2024

I am very happy with the service of Celia! She always respond within a few minutes and help me to solute my problems. Without her, I would not be as far as I am at the moment.

Viroza-stockholm
Netherlands
13 days using the app
April 18, 2024

Royce Zhang and his team at CJ DropShipping did a Great Job solving my Design Button software problem for my P.O.D. product on my Shopify store. I have been using CJ DropShipping for a short time and Royce helped educate me with some ordering & setup issues I had being a rookie with this platform. Thanks again Royce, I appreciate your Help!

Sunrise Paw Prints
United States
7 months using the app
April 24, 2024

Have been using CJs for about five months. So far so good! I’m satisfied with the quality of the products and the agent i work with. The agent assigned for me, Anthony Chung, is very helpful. He does his best to meet my needs right away.I have had all good experiences

Zippea
United States
About 1 year using the app
May 2, 2024

Ms. Talisa always help us about our problem. I find answer for all of my questions. I appreciate it.

FINDOPIA
United States
9 months using the app
May 30, 2024

Bianca is very helpful. Good experience, 100% recommended

DailyCompress
Netherlands
9 months using the app
May 30, 2024

My personal agent Lahne has been wonderful. Good quotes, good worker. Always provides wonderful service.

Tone Tec
United States
About 2 months using the app
July 5, 2024

Jolie was very helpfull!!!

Iconic Future
Australia
2 months using the app
April 30, 2024

Very good customer service, respond quickly and always looking for a way to help you with your questions and your doubts, I want to thank "Jolie" for helping me with a problem in my store, and also for helping me with a management for my new brand of clothes

Laura Lush
France
4 months using the app
July 1, 2024

Steph Zhu is amazing, what a wonderful lady, helped me sooo much. Can't thank her enough!!

Luxaera
United States
About 14 hours using the app
May 23, 2024

I had an excellent experience with CJdropshipping thanks to Rebecca's outstanding service. She was incredibly helpful, attentive, and efficient throughout the entire process. Her dedication and expertise made my experience seamless and enjoyable. Highly recommend her assistance!

KOKOLY
Germany
22 days using the app