Reviews (9,389)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

May 14, 2024

Luna from the CJdropshipping customer service was a great help and provided very helpful information saving me a lot of trouble. Much better customer experience compared to AutoDs

Buddy Bench
Austria
4 months using the app
August 20, 2024

great help by April, good customer service

Vidaxo-Stockholm
Netherlands
43 minutes using the app
May 12, 2024

Erica Zhang at CJ Dropshipping provided outstanding assistance when crucial product information was missing. She swiftly contacted the manufacturer, ensuring I received all necessary details promptly. Erica's dedication and efficiency were remarkable, setting a high standard for customer service. Highly recommended!

Honuali
Canada
5 months using the app
June 21, 2024

i thankfully got Suki Huang who answered my questions extremly fast and professional! extremly helpful!

NEW Glas of Sweden
Sweden
29 days using the app
July 5, 2024

Good customer support

Adventure gear outfitters
United States
5 months using the app
June 14, 2024

Very good app. Excellent customer service!!!! Marian Chen, my assigned agent, is really efficient.

URIBEN
France
6 months using the app
December 30, 2023

CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. I am very please and happy with the care and attention that we have received. The system is also very easy to navigate and use, and we have used other 3PL's and fulfilment services and this is by far the best.

Kina & Tam
Australia
Over 5 years using the app
October 18, 2024

Mycket bra suport av Jolie :)

Golfgreppstränare.se
Sweden
About 1 month using the app
May 20, 2024

I started selling with cjdropshipping didn't import some products properly , but there was Angel Li to help me solving my problem fast and easy ! I'm very thankful!!

Aurisphere
United Kingdom
10 months using the app
November 24, 2024

Really great experience using this app. They provide high quality products. There customer service is the highlight. I got the best experience by Rebecca, they resolves your problems within seconds and reply on time. Thank you CJ

Ornea by Aty
India