Reviews (9,298)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 29, 2024

Thank you Bellica so much for your support and professionalism. You did a fantastic job helping me solve my problem. I appreciate your support.

DigiDealsStore.com
United States
2 months using the app
Edited July 22, 2024

Comfortable communication and has nice service。Thanks Joean Gu

Liqserve
Taiwan
5 months using the app
May 17, 2024

CJ is great and Ashely Wu is awesome! CJ helps me pick my products, and Ashely Wu is there to support and help me whenever I come across a problem!

10/10 service!

Esandro Vale
United States
7 months using the app
Edited July 11, 2024

I have had the pleasure of working with Leina Zhang. I had a couple of issues with a product and Leina helped me sort both issues and now it has been resolved. Leina is always very polite and prompt when I ask him for help with anything. I highly recommend.

Creedance and Co
New Zealand
5 months using the app
Edited June 27, 2024

PLEASE AVOID AT ALL COSTS!!! They are very dishonest and don't care about your business. I have tried them again over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I have paid for orders. I contacted my agent to get an update as my orders still had not shipped after 5 days. He informed me that they recently had to redeliver the correct product due to wrong product delivery so I have to wait 5 days for them to receive and ship the items.

5 days later the orders still hadn't been shipped so I followed up. After the 5 days, they suddenly said my agent had called in sick and it would take another 2-3 days. Unbelievable!

I had to give refunds to my customers because no one wants to wait 20+ days for their package. And that's after I paid CJ for 6-10 day shipping.

Just horrible!

They should honestly be banned from Shopify before more ruin other people's businesses.

USE AT YOUR OWN RISK! (ps. the 5 star ratings are Fake! They are given in exchange for free coupons and most importantly are told they will lose their job if the review is not written)

Glanix
Germany
4 months using the app
May 17, 2024

Incredible service. It's the perfect app if you want to do DS. My favourite agent is Lincy Cui. Take the best deal from her! Thanks a lot for help me.

FRESHFLOW
Spain
4 months using the app
May 19, 2024

Great and fast communication through WhatsApp! I wanna especially thank Alan for their great service and communication as our personal agent!

Deklin Direct
Netherlands
10 months using the app
June 15, 2024

Thanks for Rami Wu. that was so helpful..

shatodief
United Kingdom
4 months using the app
May 21, 2024

They helped me sending inventory to Amazon FBA, especially their agent, "Gildan." She's generous and very helpful.

Ecom Trend
United States
8 months using the app
May 2, 2024

Zoey was super helpful. I'm grateful she was available to help me. She knew exactly what to show me to get all my questions answered.

The Squeaky Toy
United States
About 1 year using the app