Reviews (9,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.
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Their customer service is awesome and Danielle is very good, She answered all my questions accurately
This service sucks. They don't answer your request deliberately and try to missled you. Processing times are so bad. Customer service is the worst. They don't want to make a refund. Their interface is soooo ugly. They claim false shipping times. If i can give them minus 5, i would.
Karen was really helpful, Thanks for the help.
CJ dropshipping is a pretty and usefull platform for dropshipping. My agent Mango Fu is very helpful and responsive and goes the extra mile to solve all my issue.
Thank you for your feedback! Your approval is our motivation.
Very Good App for Dropshipping and Quick Customer Care Service Specially Estella Wu doing Great Job.
i work with CJ since few months now and it's a good service and also i have my personal agent that always help me
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
It’s been 10 days since I submit my order, they haven’t ship it yet from China! Customer service says “Sorry” ! But I can’t tell my customers “sorry” because they won’t come back!!!!That’s crazy.
I did put a few months of work, time and money and now that’s what happens with my first order!
My first 5 orders were a nightmare with CJ. They don't know the suppliers stock until after your customer orders the product. My store's very first order was out of stock and I had to refund the money. Second order was out of stock and luckily the customer accepted an alternative which thankfully was in stock. 3rd order was fine. 4th order was a cat pin and CJ sent me a pic saying the colors look nothing like the photo. 5th was in stock thankfully. Every out of stock order CJ suggested something that looked nothing like what they ordered. I deleted every CJ product from my store and I'm just going to use another reliable app I use for my other store that has never let me down. Having CJ products gives me anxiety because I keep losing money because of them. Good riddance.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Do not join this company. After I put over 1000 products in my store the sales started, it turns out they do not have the products in stock. My customer ordered a product in the store, and after 4 days they inform me that the product is not in stock.
Thank you for your feedback! Your approval is our motivation.
I am new to the platform and am loving it so far. A big thank you to Tiffany Zhao who took the time to help me better understand how to use CJ. Thank you
Thank you for your feedback! Your approval is our motivation.