Reviews (9,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...
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DO NOT INSTALL THIS APP. IT WILL GIVE YOU SO MANY HEADACHES, TERRIBLE CUSTOMER EXPERIENCE AND LOSE LOTS OF MONEY. I have tried to work with them for 5 months. Did over 200 orders and they are (1) really slow in shipping (2) very inconsistent with their products (3) hold the orders ransom and asking for more money. 1- Shipping is terrible. They don't hold products so it's easier for you to use ...
Hi Marianella, your frustration is totally understood. Issues regarding the additional cost of the oversized package have been forwarded to the IT department. We will do our ...
Very good service and fast replying i would like to scale my business to the next level with them so many features to scale your business
Thank you for your feedback! Your approval is our motivation.
This is the best app I have ever seen, he is so convenient, and the staff is friendly, recommend!!!!
My recent experience was unsatisfactory. I reached out to customer service because an order placed 15 days has been sitting in a location since it shipped. Tje customer service rep asked for the order number which I provided without the letters in front, didnt know I needed to provide that. I waited 30 minutes of silence for an answer. I typed "hello" and the customer service rep said he had to ...
Hi Versatile, sorry for the inconvenience to you. At this peak season, there may be a delay of processing time and shipping time due to the capacity pressure. Regarding no ...
Do not believe any of the five star reviews, plus they are only reviews about customer service helping them with problems. This is because the agents need to help due to the huge amount of screw ups they have. Communication between agents and people handling orders, dispute and tickets is kindergarten level, they also have absolutely zero accountability and have zero idea of how to quickly and ...
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...
I've been using CJ for my business and the experience has been transformative, to say the least. One standout aspect of their service has been the exceptional support from my agent, Shinco Zhao. Shinco has consistently gone above and beyond, offering personalized and efficient solutions that have significantly streamlined my product sourcing and logistics processes. His proactive communication ...
Have done over 3000 orders with them and overall everything has been great. I was assigned a great agent called Crystal Feng who has helped me out a lot. There have been some up and downs but once you understand their platform its smooth sailing
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Working with CJ was the best decision i could ever make. I'm more then happy that I got an own Agent who's really a great help. My agent LUNA handle everything I request with professionalism and kindness. If if I ask her like 20 questions in under 10 minutes she still cool and handle everything very professional. Can't wait to work more with her and creating a solid business.
CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a ...
This is a sh**t dropshipping platform, take more then a month for order fulfilment and most of the time reply you after 7 days or 15 days that the product is out of stock. getting lot of bad reviews on my store because of them.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...