Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

November 4, 2021

I am the newbie here so there is a lot of questions . Connie Jin, the consultant was very patient and helpful to help me step by step . Excellent customer service !!! We really need company provide with this quick and reliable live chat which CJdropshipping achieved this.

Simple and Ease
United States
About 2 months using the app
CJDropshipping replied November 4, 2021

Thank you for your feedback! Your approval is our motivation.

July 26, 2021

Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.

EXFORIO
Romania
About 2 months using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
About 2 months using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 6, 2021

Amazing service, they have the lowest prices and the fastest shipping. A big thanks to my agent Grace!

CurvyEdge
Italy
About 2 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 12, 2021

Great service! Especially the agents are supportive 24/7. This time, agent Cristina was patient and help me to do all the transactions while I was upset. Thank you, guys!

Takara - Treasure from Japan
Japan
About 2 months using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

September 24, 2020

You can't go wrong with CJ dropshipping. Awesome support and reliable deliveries. Thanks to my agent who is really working hard for me.

gigglypetpaws
India
About 2 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 27, 2022

Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked

khollect
United States
About 2 months using the app
CJDropshipping replied February 28, 2022

Thank you for your feedback! Your approval is our motivation.

October 3, 2021

Overall, this is a great app to use! It's very simple and makes it easy to order items for customers. Even when I need help, they show great customer service. Most recently, I talked with Henry and he was very helpful.

At Home Wonders
United States
About 2 months using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

July 25, 2021

After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 ...

Aulelei Fashions
United States
About 2 months using the app
CJDropshipping replied July 26, 2021

You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, ...

August 6, 2020

This plattform is awesome. They have good products and very competent agents, which help wherever they can. I also feel like my agent Howard Huang is always trying to help me even beyond my questions. I would definetly recommend CJDropshipping!

HappyBabySmile
Germany
About 2 months using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!