Reviews (9,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

April 15, 2024

Very Helpful and friendly
Does the work in no time
Very happy with it

SARVAM
India
March 21, 2024

Customer Service Review and Recommendation for Employee Bin Han

I am writing to share my positive experience with employee Bin Han's customer service. Their support was exceptional, marked by prompt responses and excellent assistance. I highly recommend their service to anyone in need. I rate their performance with 5 stars and commend them for their outstanding dedication.

Mein Shop
Germany
March 3, 2024

Great Support from Sita Cui!

NoorJewels
Germany
February 17, 2024

Positives Erlebnis mit CJ Dropshipping und Karen Jiang! Karen war äußerst hilfsbereit und professionell während unserer Konversation. Schnelle Reaktionszeiten und klare Informationen haben den gesamten Prozess effizient gemacht. Sehr zufrieden und werde weiterhin ihre Dienste

Travluxe
Germany
Edited November 5, 2024

I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.

SALT & LEMONS
Australia
November 30, 2023

My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.

Bitty Beam - Mini Projectors
Canada
October 7, 2023

Customer service agent Kribee Huang is great!

Dose of Steps | Premium Baby, Kids & Maternity Essentials
Singapore
August 29, 2023

Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app

Gracefulandgracious
Singapore
August 3, 2023

Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent

TidyHang™
United Kingdom
May 29, 2023

Cristina was very helpful. Thank you, Cristina!

I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.

Mainstay
Canada