Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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The platform is very good! The service is beyond fantastic. Whenever I have a problem I always trust Eileen Qian, she always solves my problem. I am very satisfied!
Billy Shi helped me a lot, even changing details for me and he was very quickly! Thank you again!
I can't speak highly enough of my experience with CJ Dropshipping, and I have Miya Huang to thank for a large part of that!
The customer service provided by Miya is exceptional. a Sourcing request failed and she helped me inmediately to re-assign the request and look for a manufacturer!
I love the customer support—Maria is very friendly and helpful. The guidance is excellent, and the responses are quick, so you don't waste time. Many thanks to Maria!
I had a problem and See solved it in an understandable way. Fast response time and nice service. Gladly again, that's how good service has to be. Thank you for the work.
parfait
Fast support and the customer service from Kaycee Chen was great as well! Whenever I needed clarification or help she would respond very quickly to resolve any issues.
The customer service at CJ Dropshipping is simply first class. Luna and her team are available 24/7 and respond extremely quickly to all queries. No matter what time of day or night I had a question or problem, Luna was always there to help me. This immediate availability and responsiveness is invaluable to me as a dropshipper.
What particularly impressed me was Luna's ability to find a solution to any problem. Whether it was a technical difficulty, a delivery delay or a misunderstanding, Luna always handled it with professionalism and commitment to resolve the issue quickly. Her ability to find creative solutions often saved me time and effort and helped me focus on growing my business.
Overall, I can wholeheartedly recommend CJ Dropshipping and in particular Luna as an agent. Her outstanding customer service has exceeded my expectations and given me a high level of confidence in this platform. If you are looking for a reliable dropshipping partner that offers excellent customer service, then CJ Dropshipping with Luna by your side is the right choice.
Bellica the best you’ll ever have as a service provider
Shinco Zhao couldn't be better lighting fast responses and is always a great help thanks CJ