Reviews (9,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 5, 2024

Heel goed, tot nu toe geen problemen mee gehad. Snelle behulpzame klantenservice.

Filavie
Netherlands
2 months using the app
Edited September 3, 2024

Great, always there for me. Thank you Tab Zhao

Tab is great. I enjoy working with him

Tab always gives me information.
We work well together and have been exchanging information with each other for several months now.
I hope it continues like this. Thank you Tab.

I am still very satisfied with Tab, he is always there for me when I have questions. He is very empathetic and always offers support. Thank you Tab.

zeals.ch
Switzerland
11 months using the app
August 5, 2024

Very reliable and helpful..

My Store
United States
About 14 hours using the app
May 25, 2024

Harvey and Jolee, Amzing agents thank u guys.

GLOOV
Netherlands
6 months using the app
May 7, 2024

Absolutely thrilled with the service provided by Sveta at CJ Dropshipping! She went above and beyond to ensure my orders were processed smoothly and delivered on time. Highly recommend her expertise to anyone looking for top-notch assistance.

Onlynight
Uzbekistan
29 days using the app
Edited May 9, 2024

Exceptional service by Raymond ! Always very prompt in replying to queries . Thank you Raymond for responding so quickly to all my queries.

Jeffaro
United Arab Emirates
2 months using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app
April 25, 2024

Billy Shi helped me a lot, even changing details for me and he was very quickly! Thank you again!

Wyldpack
Germany
About 2 months using the app
May 8, 2024

I love the customer support—Maria is very friendly and helpful. The guidance is excellent, and the responses are quick, so you don't waste time. Many thanks to Maria!

Clifstore
Netherlands
21 days using the app
May 6, 2024

Fast support and the customer service from Kaycee Chen was great as well! Whenever I needed clarification or help she would respond very quickly to resolve any issues.

Doppelia
Canada
20 days using the app