Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

April 16, 2024

CJdropshipping has a superb customer managing team. They are always available to answer my question and concern on a timely manner. My dedicated customer manager Eileen is very active in help me out and walk me thru with the initial startup phase of my online business. She understood that the success of my business is also the sucess of CJdropshipping. Her colleague Ken is also very helpful and he was able to assist me in the middle of a Sunday night to cover her absence on a weekend. Thank you CJ's customer managing team for your excellent service!

Blithetic Enterprises LLC
United States
3 months using the app
March 20, 2024

Always a very helpful support and nice service. I enjoy it a lot working with them. Billy is awesome and helpful as always.

trenKy
Germany
4 months using the app
February 22, 2024

Great help, and have had great help and care with orders and disputes with my private agent Yana. Waiting time on anything I have brought to her attention has been a dream. Thanks again and always, Yana!

Out & Back co
Australia
8 months using the app
April 17, 2024

I recently had the pleasure of working with Ely at CJ Dropshipping, and I must say, the experience was nothing short of exceptional. From the moment I initiated contact, Ely displayed a level of professionalism and dedication that surpassed my expectations.

Ely's communication skills were outstanding. He promptly responded to all of my inquiries, addressing each concern with clarity and thoroughness. His ability to explain complex processes in a simple and understandable manner was truly impressive, making the entire collaboration smooth and effortless.

What truly set Ely apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that my needs were met and that I was completely satisfied with the service provided. Ely demonstrated a genuine willingness to listen to my requirements and tailor solutions accordingly, which is a rare quality in today's fast-paced business world.

Moreover, Ely's expertise in dropshipping logistics was evident throughout our interaction. He guided me through the entire process with precision, offering valuable insights and recommendations along the way. Thanks to his expertise, I was able to navigate potential challenges seamlessly and achieve optimal results for my business.

In addition to his professional prowess, Ely's friendly demeanor and positive attitude made the collaboration truly enjoyable. He exuded enthusiasm and passion for his work, which was contagious and further solidified my confidence in his abilities.

Overall, I cannot recommend Ely at CJ Dropshipping highly enough. His dedication, expertise, and exceptional service have undoubtedly made a lasting impression on me. If you're looking for a reliable partner to support your dropshipping endeavors, look no further than Ely. He is, without a doubt, a valuable asset to the CJ Dropshipping team.

RadiRoots
Australia
22 days using the app
Edited March 2, 2024

Listen, when I say that their customer service is fast, friendly and helpful, you must imagine the following: rapid response (in under 10 seconds), acting like a friends ready to help all the time and a mentor who cares for you and your business. I love what they are doing at CJ drop shipping. I really hope the consistency will not fail!
I appreciate Yanky, the CJ drop shipping Agent that was assigned to me. A lovely person.
She deserves a raise!

Fluffy Groomy
United States
About 2 months using the app
January 16, 2024

I've been using CJDropshipping for a long time now, maybe about 1 year I think. Their service has always been excellent. They're quick to answer any questions or concerns I have and I never have to wait long for a response. I've found their pricing surprisingly competitive when comparing to private dropshipping agents and other dropship apps. They're also really efficient at sourcing new products. My agent Amy Huang is always quick to reply and is very helpful and knowledgeable. Thank you Amy and CJ!

Folklor
New Zealand
About 1 year using the app
April 17, 2024

Very cheap prices and especially good customer service. They provide you a helpful english speaking agent. Thank you Miya Huang for your helpful advice in many situations.

Amoria
Germany
3 months using the app
February 29, 2024

I have been using CJ Dropshipping for a short time to help me with of my store. Irena Huang has helped me each time and she been great with a quick reply I am happy to carry on using CJ for the foreseeable future.

J.S.M
United Kingdom
4 months using the app
January 23, 2024

Was struggling to find some good products to sell but with CJ I have been able to find the latest trendy products to also discovering new ones. The site is also easy to navigate and I really like that they help source products that they don't have in their website yet.
I also love the support team, shout out to Leah my agent, I always get fast answers for my questions and product support, also great help finding products not available on CJ. Making it very easy to keep my store updated with the latest products.

Stylsh
United States
5 months using the app
March 6, 2024

I am pleased to link my Shopify store with CJ. I am very new and was nervous too when I listed my first product. I was confused at first but a wonderful person by the name Leah came to my rescue and assisted me by answering my questions that gave me courage to trust CJ products and services. Thank you Leah.

Wishmart Bazaar
Kenya
About 2 months using the app