Reviews (9,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

October 30, 2024

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Ken Yang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

Ninnwe
United States
Over 2 years using the app
Edited January 16, 2025

Big thanks to CJ for all the help! Cherry Xu provided excellent service!

Fusion
Canada
About 1 year using the app
January 8, 2025

"Much more trouble". I'm having issue over issue with them. Products have inventory on their page but when there is an order, it's out of stock?? After an order they ask me to pay another large amount for "adjustment", ruining the product margin. It's pointless.

Lolita Harajuku
France
6 months using the app
November 25, 2024

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

Parker Expressions
United States
2 months using the app
December 8, 2024

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Treasured Forever
Australia
12 months using the app
December 12, 2024

I had a small problem creating a combo with my products, as I don't have much experience with this site I asked for help from support, a very kind lady named Angel Li helped me and thanked me for her help, I am really satisfied, she helped me very well with a lot of patience and above all very quickly. I give it a rating of 1000 out of 10.

Shara
Colombia
About 2 months using the app
January 20, 2025

The best customer service: quick responses at any time without restrictions, providing support to anyone without hesitation. They are ranked number one globally.

RUBSIN
United States
About 1 month using the app
December 2, 2024

Alan was great. He helped me quickly regarding my problem. We need more such customer service agents

HOPPA HOPPA
United States
Over 1 year using the app
December 6, 2024

I just started using CJdropshipping and the customer service is amazing. I can easily contact specific agents to get one-on-one support who supports and guides me through the questions I have about the products. The replies are also fast and informative. The agents I got were Aron Lee and Connie Jin. Good business partners indeed!

Kay-O World
Australia
About 1 month using the app
January 20, 2025

We have a perfect agent that helps us to search any product so fast. No question is open. Thank you (Leah)

MiniMampf
Germany
About 2 months using the app