Reviews (9,340)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 8, 2024

love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!

Gizmoverse
Australia
5 months using the app
September 11, 2024

Rebecca was a pleasure to work with and easily able to get any job done!

LighterLoungeCo™
United States
Over 1 year using the app
August 19, 2024

CJ is an outstanding app. I rarely encounter issues, but when I do, I can trust their customer service team to help. They provide personal agents who are both professional and polite, assisting with any concerns that arise. Every agent I've worked with so far has been exceptional.

My current agent, Doki Huang, has been nothing but incredible. She always responds promptly to my inquiries with detailed information and goes above and beyond to ensure my concerns are addressed. For instance, I recently had an issue with a payment, but once I reached out to her, she was able to identify and resolve the problem within a day. Additionally, she simultaneously helped me deal with another issue I wasn't even aware of, preventing any major delays in the supply chain. I'm truly glad I was paired with her and chose CJ as my sourcing agent.

LeilahOrtiz
United Kingdom
12 months using the app
November 11, 2024

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products.
What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process.

Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

PuddleToes
United States
11 days using the app
August 23, 2024

Hey there, just writing this review to recommend this awesome service with it's insanely fast responding agent team. My agent Billy Shi has never let me down once. Always helping me with whatever problem may occur, by utilizing his vast knowledge about how cj works. Really amazed on how quick and to the point his responses were.

WateredWind
Greece
3 months using the app
November 9, 2024

CJdropshipping has very attentive personal agents like Alan that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent Alan

SculptedHer™
Canada
3 months using the app
September 10, 2024

Zoey!

She was such a great help and walked me through an issue to help me get me sale that was abandoned!

Elevated Essentials Hub
United States
8 months using the app
November 7, 2024

Harvey has been very great to work with. Helps a lot with business.

Solvivia
Spain
7 months using the app
October 10, 2024

Have been using them for a little while. CJ is very professional, and Sabrina Liu has been very pro-active and of great help to support my goals!

Lisotte
Netherlands
4 months using the app
October 21, 2024

Thanks a lot, very attentive support team, i had an issue and it got resolved in minutes, thanks a lot to Eileen for the kind and swift help.
Much appreciated

TRENDZ
Egypt
6 months using the app