Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 5, 2024

Prompt reply and kind assistance from Zoey and CJ team. Thank you.

URGoddess
Singapore
6 months using the app
April 23, 2024

I recently had the pleasure of working with Miya Huang from CJ Dropshipping, and I can confidently say she exceeded all expectations. Miya's responsiveness and expertise in CJ dropshipping were exceptional. She provided tailored solutions promptly and with a friendly demeanor, making the entire experience enjoyable. I highly recommend cj dropshiping to anyone seeking top-notch support in the dropshipping industry. Thank you, Miya, for your outstanding assistance and dedication!

spexury
United Arab Emirates
20 days using the app
April 16, 2024

Cjdropshipping is a good platform for beginners cj has lower prices of products compared to the others it also provides fast and good chat support

Nova Orbin
United Kingdom
About 2 months using the app
March 30, 2024

CJ is amazing! Shipping is fast and they have the best prices of all the other fulfillment agents I've tried. I want to say special thanks to a customer support agent Sita Cui, who responds to all of my messages even on weekends and always helps me out with any questions that I have. Highly recommend!

MannaHealth.co.uk
United States
2 months using the app
April 8, 2024

Huge Thanks to Sita Cui for Amazing Customer Support!
I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful.

Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed.

Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive.

Please extend my thanks to Sita for her outstanding service!

Sincerely,

[Abdelghani Guoddar]

TravyBag
Spain
16 days using the app
December 29, 2023

Working with Skye has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

RAGGYS
United States
Almost 2 years using the app
April 4, 2024

I've been using CJdropshipping recently, so I often have a lot of questions to ask, but thanks to the fast and clear service from my agent -Sini Liu ! She always does her best to help me and as quickly as possible.

DogHydr8
Canada
2 months using the app
March 13, 2024

I've been using CJ Dropshipping for a while now, and I'm really impressed with their platform. It's easy to find a wide variety of products, and the order processing is very straightforward.
However, what truly sets CJ Dropshipping apart is their customer support. Recently, I encountered a bit of an issue with. Thankfully, Yanky from their customer support team helped me nicely. He was professional and knowledgeable. Thanks to Yanky's clear explanations and assistance, I was able to get the answer of my questions. Overall, I highly recommend CJ Dropshipping to anyone looking for a user-friendly dropshipping platform with exceptional customer service.

Brands Bazaar
United States
3 months using the app
May 2, 2024

I would one hundred percent recommend cjdropshopping anybody looking to start dropshipping. The support team is very helpful. I spoke with Luciano, and he is very helpful and knowledgeable.

OmniTech
United States
About 1 month using the app
April 27, 2024

I would recommend CJ dropshipping and specially Bruce Iin for helping me out with products. Thank you very much

Vita-pura
Denmark
3 months using the app