Reviews (9,629)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 29, 2024

CJ is amazing and so is John. He has been helping me for a couple months and our supply chain improved so much.

Mode-Saint.fr
Netherlands
2 months using the app
July 9, 2024

One of the best customer service out there. Crazy fast response time with actual solution to my problem. Thanks Doki Huang !

Kristen Stockholm
Malaysia
24 days using the app
May 18, 2024

Great and outgoing app. Have used CJ Dropshipping for over 2 years now, and Its been a great experience.

LED Paws
United States
Over 1 year using the app
July 20, 2020

Très bonne plateforme je recommande ! le support client est toujours disponible 24/24 h - véritable aide au quotidien

LE PRATIQUE DU MOTARD
France
Almost 5 years using the app
CJDropshipping replied July 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 11, 2024

My agent Isabella has been assigned to me for some time now and I honestly have had nothing but GREAT experience with her. Anything I need help with and any issues that arise she ALWAYS get its done and fixes it right away. I never have to ask twice or have to worry. Very pleased with the customer service. I especially love that she “gets me” and all of my requests/needs the first time, without me having to repeat or explain further. Thank you guys!

SUVONÌ
Canada
Almost 5 years using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 9, 2024

CJ Dropshipping is the best supplier ive worked with in my time doing dropshipping. My agent Tab Zhao is attentive, he is quick to help with sourcing products and he goes the extra mile to get you the best pricing possible. Its because of agents like him that I highly recommend this CJ to fulfill your e-commerce needs.

ELSANOVA
United States
10 months using the app
May 9, 2024

Very skilled agent. Raymond has helped me with pricing and responds very quickly when I need assistance. recommend!

NAYA CLOTHES
Sweden
January 16, 2020

One of the best options in the market right now. Helpful agents (Alisa you rock :P), low prices, sourcing and problem solving!

Soft Pet Paws
Bulgaria
Almost 5 years using the app
July 3, 2024

Since I've been with CJ dropshipping I've always received good service and they respond very quickly to any questions about the app, my agent Tab Zhao always helps me, thank you very much.

CA&E On Line Shop
Australia
About 1 month using the app
June 28, 2024

Rebecca Lin helped me a ton with sourcing a product. Thank you vey much.

HolyPillow
Canada
About 2 months using the app