Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 29, 2024

I had the pleasure of working with Carol Tu, and I must say the service was nothing short of exceptional! Her attention to detail, prompt responses, and commitment to problem-solving truly stood out. CJ have set the bar high, and Carol not only met but exceeded expectations. She seamlessly connected my products, ensuring a smooth process. It's refreshing to experience genuine support, making my journey with CJs truly remarkable. Kudos to Carol Tu for being a stellar example of outstanding customer service!

Cerafe
Germany
11 months using the app
May 29, 2024

Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.

Enfants Rêveurs
France
4 months using the app
June 8, 2024

My personal agent Suki Huang is simply amazing, he’s extremely friendly and very proficient. His response time is also extraordinary, I look forward to working with Mr Huang.

Redeemedrags
United States
5 months using the app
Edited July 3, 2024

I am having an excellent experience with CJ, especially with Chandy Chen. The service has been outstanding, with prompt responses and efficient handling of orders. Highly recommend!

BB Shop
Switzerland
9 months using the app
June 24, 2024

I'm very pleased with CJ Dropshipping! The service is consistently reliable. I want to especially mention the support team, who are always friendly and helpful. Miya Huang deserves a special thanks for patiently and competently answering all my questions. Her support has made my experience with CJ Dropshipping smooth and hassle-free. Thank you for the great service!

Lootdrop
Germany
28 days using the app
March 2, 2024

CJ has been very helpful in making my dropshipping experience very easy. My agent Kaycee Chen has helped me tremendously by giving me discounts when I have a lot of orders. She is the best and I would not have been profitable without her help. Great app and will be using going forward.

ShopTerasol
United States
6 months using the app
July 15, 2024

I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied

Uncommon Joy
Canada
About 1 month using the app
March 6, 2024

Lahne is the best of the best consultant on Cj dropshipping. No matter what request I ask he is always there to assist me quick and in his best ability. He is super friendly and funny and he always know how to put a smile on my face. I can not thank Lahne enough he has helped me so much and I wouldn't want another person to help me. Thank you Lahne!!

LIVLUX
United States
7 months using the app
July 3, 2024

CJ Customer service, Gildan is on point, he always assist as fast as possible.

Gwaabs
United States
3 months using the app
March 29, 2024

I have been working with an agent named "Bring," and he has been very helpful. He is quick to respond and does his best to get me the products I need to find and is very communicative. I have worked with many agents but Bring has been the most helpful and trustworthy I have worked with!

Veloria
United States
10 months using the app