Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

March 9, 2024

Ken Yang is the best one.

Electrosshine
Canada
4 days using the app
Edited January 22, 2024

very unsatisfied with CJ dont deserve not a single star.cusotmer placed order 17JAN and on whats app they have told me customer order black color but only white available. Customer confirmed white color and on 20 JAN i asked for order status and on whatsapp agent told me i have to wait as order processing time is 3 to 5days and today 22/01/2024 after 5days they telling its completely out of stock. Pathetic. Their review section reply these are just autamed machines but in real they dont care at all

Supplies For you
United Kingdom
About 1 month using the app
December 8, 2023

Yori Lin is the best, very helpful and very kind. Always willing to solve every problem.

Tech Gear Advance
Greece
3 months using the app
October 26, 2023

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

Dafresh
United Kingdom
About 1 year using the app
Edited December 6, 2023

Niky my agent from CJ Dropshipping has been a key factor in the success of my business. His quick and efficient customer service has greatly improved our operations. With Niky handling our account, we've seen faster processing and deliveries, leading to increased customer satisfaction and business growth. His proactive approach and dropshipping expertise are invaluable. Niky's support has allowed me to focus on expanding my business, knowing the operational aspects are in excellent hands. I highly recommend his services.

Quebekado
Canada
6 months using the app
December 12, 2023

Alexis Wong, made me feel welcomed to dropshipping process and made my job easier.

Duzi
Latvia
About 2 months using the app
December 7, 2023

We had a great experience with Fionnula at CJdropshipping - she helped us through a variety of steps. Great customer service.

Pawfect Pals
United States
5 months using the app
February 20, 2024

Chloe Zhang is excellent

Houmy
Canada
About 1 month using the app
January 8, 2024

Thank you so much for your help Leila !

Ely&Maya
France
About 1 month using the app
February 27, 2024

CJ Dropshipping ist echt gut. Der Service und die Agenten antworten immerhalb von Sekunden und haben bis jetzt jedes Problem von mir gelöst. Besonders Rebecca Lin. Sie ist sehr nett und hat mir sehr weitergeholfen. Nur zu empfehlen.

LockOut
Germany
About 1 month using the app