Reviews (9,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I received support from Erica, who was very kind and was able to quickly resolve the issue.
thank you very much.
"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."
I can say it's realy nice service and all the staff trying to provide the best experience for the customers! I'm using CJ for a while and I'm very glad for choosing them, Celia provides me with all the information I needed and respond very quickly! I recommend.
I had a very pleasant and informative interaction with Zoey Zheng. She was able to get me all the information I needed quickly and she was very helpful.
CJ Dropshipping has been a pleasure to work with in the last year, they helped me scale my business with ease. Specifically my agent Vita Liu has been amazing to work with, every query I've asked has been answered. Vita always has a solution to any problems I am having and she responds to anything I ask of her very quick and sometimes helps me even if it is out of her work hours. She alone has made the CJ experience 10/10 for me. Any time there is an issue I was always made aware well in advance so I could prepare for it. Many thanks to the CJ team and Vita Liu!
I love my experience with cj dropshipping who have been able to support me, in particular to my assigned agent July Chan who has been patient and efficient.
Connie was GREAT Support. Connie was really helpful and knowledgeable. The BEST Customer service by far :)
Working with Raymond has been awesome! He's super helpful and on top of everything. His attention to detail is amazing, and he's always quick to respond and sort out anything I need. It's like he's got everything figured out. Really makes my life a lot easier!
This is my first time using Shopify & CJ .. I do wish I didn’t have to manually pay for my orders and it was abit smoother but Suki Huang was so helpful and explained everything to me .. without Suki’s help my product would still be sitting there waiting to be paid for so thank you for your help ☺️
Very satisfied with the app and the service. I was recommending the app to all friends who were still sourcing from AliExpress directly, there is no point in it any more. Special thank you to mu personal agent Carrie Wang, her service is a top-notch, always helpful with a very fast responding time, 5 stars for sure!