Reviews (9,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I’m been using CJ Dropshipping from the beginning of my store. It is a very broad product based platform, which is very helpful, and even if the product you’re searching for is not on the platform you can still post a sourcing request. As I encounter problem, the customer service were very friendly and very effective on the time of replying my message and helping my issue, which makes it so much easier for store owner. I’ve been assign to this wonderful agent name Raymond, which based in China. Raymond is very friendly and helpful in the sense that even after he gave me the solution for that particular issue, Raymond went on further to provide more solutions for me the next day, which is an amazing effort from Raymond. I hope the relationship between my store and CJ Dropshipping stays strong, and bringing my store to the next step.
Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!
I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied
I had a problem and See solved it in an understandable way. Fast response time and nice service. Gladly again, that's how good service has to be. Thank you for the work.
best customer service. special thanks to jolie.
客戶服務迅速解決問題及幫到手，軟件穩定易用，推薦可以一試
It has been a great pleasure using CJ Dropshipping. Their platform is very powerful, updated and efficient. Their sourcing service is fantastic as well as their customer service team. Sveta, who helped me get through the entire process and answered a lot of my question, she is very polite and professional, I am very grateful for her help.
Highly recommended CJ dropshipping.
Royce Zhang has helped me tremendously with every aspect of my store. From providing high quality images, order fulfillment, competitive pricing, and fast shipping times. Royce has done it all for me. CJDropshipping is the best platform to start your business.
Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.
This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.
I've been working with Dolly from CJ since the beginning of my business. Nothing but positive experience. She's gone above and beyond to fulfill my business requests and resolve any issues that may have come up. I'm looking forward to growing my business and brand on larger scale with CJ and Dolly.