Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 26, 2024

CJ has honestly been so amazing to work with. They are such a good option for any dropshipper who is getting started and to those who are more advanced. My personal agent Yana has honestly been the best help ever and always answering my questions/concerns on the daily. I couldn't ask for a better platform and support assistance. Definitely my go to recommendation to anyone who needs a great dropshipping service.

Vintage Roller
Australia
3 months using the app
November 30, 2023

Fast, nice and very helpful customer support, especially from Zoey Zheng. Always get the answer to my questions in a few minutes. Also very good user interface, many good products and goo prices.

pplace
Austria
Over 1 year using the app
February 6, 2024

I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.

Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.

OtoCleanTech
Poland
5 months using the app
March 25, 2024

I have been working with CJ Dropshipping from the beginning and I love its organization. I have had doubts, and whenever I needed help, Customer Support has been straightforward, clear, and very helpful.
Recently, I had some invoice issues. I reached out to support and Bin Han was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way.
Thank you so much for your help and patience, Bin! I can't be more satisfied with my experience!

4RISO
Italy
3 months using the app
January 23, 2024

Was struggling to find some good products to sell but with CJ I have been able to find the latest trendy products to also discovering new ones. The site is also easy to navigate and I really like that they help source products that they don't have in their website yet.
I also love the support team, shout out to Leah my agent, I always get fast answers for my questions and product support, also great help finding products not available on CJ. Making it very easy to keep my store updated with the latest products.

Stylsh
United States
5 months using the app
May 17, 2024

Harvey and Chloe have been super helpful and fast. Looking forward to continued support and partnership

RUMI
Switzerland
About 1 month using the app
May 14, 2024

Sini Liu suppurted me from the first moment. I'm very grateful for all her patience. Amazing job from her. Well done!

PortableSealer.Com
Greece
About 1 month using the app
May 20, 2024

Brilliant service. Sabrina Liu has been our guide and has been incredibly efficient and professional

Dènevos
United Kingdom
4 months using the app
February 2, 2024

I was having issues with my first order from my Shopify store and Bonnie helped me with everything and eased my mind for all future orders I get. She showed my exactly what to do step-by-step so i do not have to worry about my future product and i can ensure my business will succeed through CJ. Thanks Bonnie!

Lashed™
United States
6 months using the app
April 29, 2024

Doki Huang is the best support agent I ever had experience with... She really is a gem and CJdropshipping team should reward her before she starts working for someone else (probably me lol) CJ Overall is not the best supplier you can have but for beginners kinda OK.

BRICKS&KICKS
Montenegro
About 1 month using the app