Reviews (9,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I would like to comment on CJ's top-notch agent Alisa for the last 1 year's e-commerce journey support. Her responsiveness and customer 1st approach sets her apart from other agents I worked with before. Speed and customer satisfaction always her priority. She never let me down but set the standard even higher each time I requested her help to source for products. Alisa definitely a gem for CJDropshipping with her down-to-earth attitude, high dedication, and always approachable!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Bonjour, cela fait un bon moment que j'utilise CJ et c'est pour moi la plateforme la plus efficace et la plus complète en therme de contact et de logistique, je suis vraiment ravis de travailler avec mon agent cristal Feng qui est très réactive et compétente elle répond rapidement quand j'ai un souci et elle fait le nécessaire pour me guider. Elle me donne toujours des nouvelles sur mes livraisons je n'ai vraiment rien à lui reprocher, sa fait vraiment plaisir de travailler avec des personnes compétentes
So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.
I use this app as my main supplier and it helps me a lot. Catherine Li is the best agent I've ever known. Recommended!!!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
i've been asking for a lot of custom things with cj dropshipping, trying to get as much value as i can, and cherry xu has been so helpful in answering my requests. cherry xu answers very fast and whether it's delivering on my requests to answering my cj question, she does it all perfectly!
I recently had an issue with my order on CJ Dropshipping and reached out to their support. Box Chen assisted me and provided exceptional service. He was very quick in identifying the problem and resolving it efficiently. His professionalism and responsiveness made the entire experience smooth and stress-free. I'm extremely satisfied with the support I received and highly recommend Box Chen for any assistance needed on CJ Dropshipping.
Very quick response time and very good customer service. Arlene was very responsive and very helpful. Highly recommended.
Ken supports me so well. Even with the custom packaging. Their services are so good.
all gooooodddd , no worries, customer service helps you, I am very satisfied with them. I wholeheartedly recommend
CJ has life-saving customer service. Mango and Rebecca in particular was very kind and prompt to resolve any issues or inquiries I had.