Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

April 13, 2024

I am very satisfied with CJ Dropshipping. I would like to thank Jim, whose efficiency and responsiveness have been remarkable. The support provided by this platform is really great.

Ma boutique
France
13 minutes using the app
December 10, 2023

Absolutely, Arlene! Your service has been exceptional, and I'm more than happy to leave a 5-star review with glowing comments on the review site. Your dedication and support have truly made a difference in my experience!

PhysGoGlobal
Malaysia
3 months using the app
December 19, 2023

Bianca was amazing! She gave me all the steps that I need it. Great support and attention. I am very happy!

Fregolente Store
Australia
5 months using the app
April 30, 2024

my shopify account connecting problem

Unique
United Kingdom
13 days using the app
Edited March 4, 2024

Harris was very helpful answering my questions about how the process worked :)

Wavy™
Denmark
3 months using the app
December 13, 2023

I have been working with CJ Dropshipping for few months now and it is undeniably one of the best E-commerce platforms. Aoki is my agent and she is super helpful and kind. Always willing to go above and beyond to provide concrete solutions to my issues. Couldn't be more happier with the service I get from CJ and my agent Aoki.

Kay B Goods
United States
About 2 months using the app
December 20, 2023

Had a very good support from Box Chen. He cares about his customers and I would totally recommend him! 5/5 stars!

fixadetsjälv.se
Sweden
3 months using the app
December 24, 2023

Linda Feng helped me out with a problem and her help was fantastic and fast.

Sartor
Belgium
3 months using the app
March 18, 2024

Great service

Beauté & Santé
Belgium
14 days using the app
December 11, 2023

I love how CJdropshipping support their customers, they are very proactive and they reply really fast, supperb service and very respectful thanks to Bring for his good support and always replying to my queries immediately. 10 stars to you BRING. Thank you

SPARKS*
Australia
4 months using the app