Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited July 11, 2024

Amazing service from Erica. Much appreciated.

PlushBaby
United Kingdom
7 months using the app
Edited July 1, 2024

I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns.
Thanks Sveta!

Berthaly
Australia
About 2 months using the app
June 12, 2024

Beginners-friendly, immediate response, easy-to-follow help, variety of articles to resell abroad at a really cheap price.

Casa Ideas
China
5 months using the app
December 27, 2023

CJ has definitely stepped up their game. Customer service has been awesome.Cheria helped us close a case quickly, definitely recommend.

www.mytooluse.com
United States
Over 3 years using the app
October 21, 2020

With Cjdropshipping you get everything you need by snapping your fingers. I have my best Agent: Ming, everything going well. Never tired for customer's, ready to ask you if there's no questions. It always makes you suggestions, assist you, show you the perfect use of Cjdropshipping. Congratulations to Cjdropshipping and my personal Agent the tireless MING ! Amsonito.com Amsonas.com

amsonito
Canada
Over 3 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 1, 2024

It is effortless to use and has no subscription fee. Customer service is also amazing and available at all times. Cristina helped me a lot and I would like to thank her.

ShipTrends
United Kingdom
8 months using the app
February 15, 2020

Using CJ Dropshipping is totally a step up. Finally I can have some overview about how orders are packed, when dispathed and so on. Shipping is really fast if send from own inventory. You can have your own personal agent which is huge advantage! My agent Irene has been a real help for me, making everything transparent and easy to me. I highly recommend CJ!

GrandOakTree
Estonia
Over 3 years using the app
June 4, 2024

ken is doing a great job. Very friendly. Thank you

UniqueThings
United States
7 months using the app
Edited June 15, 2021

I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.

Wevhu
United States
Over 3 years using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.

June 3, 2024

Yes I would recommend this app to many people because the service is excellent. Even when I had a technical problem. Your fast thinking employee Mr Garrison Wong help me through the drop shopping process to send your products to my online store. He was patient and helpful late night hours. Thank you CJ drop shipping.

The HereAfter
United States
7 months using the app