Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited October 30, 2023

Alex from CJDropshipping was highly professional, knowledgeable, and friendly, delivering exceptional customer service. He went the extra mile to answer all my questions, making my experience both enjoyable and productive. I highly recommend him to others seeking the same level of service and product knowledge.

Mikstore Car Accessories
Philippines
About 3 years using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited March 1, 2022

CJDropshipping are a great source and service for dropshipping. Each agent, mine is June, is devoted to your needs and questions. Very satisfied! Thank you CJ

Jessie's Shops
Israel
About 3 years using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

June 25, 2024

It my first time doing droppshipping, Thank God I met a good and patient person, he is guiding me very well, when I need help , is always available. Very good customer services
Thank you Gildan

Phumelo online store
South Africa
About 2 months using the app
November 30, 2020

CJDropshipping is a really nice service ! My agent Schicharl is always available to help me, fix problems and answer my questions.

Mots Doux
France
About 3 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 2, 2021

So far I've been working with Cjdropshipping for almost half a year, their platform has many features that's helpful for dropshipping, most of the time, their fulfillment is pretty smooth, delivery times are quite good also, of course there are several times where there are issues and hiccups with the system that can cause some delays but they have support staff almost around the clock to assist. My personal agent Aria Lv had been very helpful towards me the entire time, assisting me with the backend and the issues that I faced with logistics or inventory problems, she was also very helpful when I was learning how to use the various features of the CJ app.

Rytrus
Singapore
About 3 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

June 20, 2024

I had a fantastic experience with CJDropshipping. Niky Huang, the staff was incredibly helpful and knowledgeable. Thanks a lot Niky.

Bibek Outlets
India
3 months using the app
June 25, 2024

For all People who need shorts answers to his questions. THIS GUY ''Rami Wu'' Will help u in seconds, very clarified, very symphatic.

Big Respect FROM ALBANIA - KOSOVO to CHINA and to ''Rami Wu''!

-ItzFalcasi

New Track Out: Itzfalcasi - Feliz

L' Adriatique
Austria
About 2 months using the app
January 21, 2020

Great client support, extremely reliable sourcing and shipping. I've done over a million dollars in sales with these guys! They're the real deal. Shout out to Andy and the entire team at CJ

redefinedluxury
United States
About 3 years using the app
September 10, 2020

I am giving 5-stars because Howard's responses are great and helpful as always even we just acquainted a few days ago. The only downside is that the shipping/carrier are not good enough, currently, there are a lot of missing orders in transit and never delivered, there should be more carrier and accurate options for the US, Canada, GB and European country orders.

The Smart Bike Lights
France
About 3 years using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited December 18, 2024

I used the app and started work with importing products to my store and now purchased the personalise packing for my store. The team is always there to help me and Sini Liu specially, to support me and to show me how it is work and response to every of my questions i have and solve of my problems. So definitely recommanded.

Ideal decor ID
Albania
About 3 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.