Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 24, 2024

CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.

Concordia Style Boutique
United States
5 months using the app
February 2, 2024

Fanny Wang giving to best problem solve on CJdropshipping CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. I am very please and happy with the care and attention that we have received. The system is also very easy to navigate and use, and we have used other .

NK.STORE.COM
United Arab Emirates
2 months using the app
March 1, 2024

I work in excellent collaboration with an agent named 'Sini Liu.' She responds very quickly, cooperates when I need assistance, and knows exactly what she is doing. Very professional! At CJ, I am well taken care of as a dealer and shop operator. The user interface and integrations are super easy. I look forward to everything that is yet to come.

CarRevolutions
Switzerland
4 months using the app
June 25, 2024

For all People who need shorts answers to his questions. THIS GUY ''Rami Wu'' Will help u in seconds, very clarified, very symphatic.

Big Respect FROM ALBANIA - KOSOVO to CHINA and to ''Rami Wu''!

-ItzFalcasi

New Track Out: Itzfalcasi - Feliz

L' Adriatique
Austria
About 2 months using the app
March 14, 2024

CJ app is a total game-changer for my business! But what truly blows me away is their support team. They're lightning-fast and genuinely care about users' success.

Huge shoutout to Agent Ruth! She's been pivotal in evolving my business. Massive thanks for her dedication and support!

In short, if you want an app with killer features and insane customer service, CJ is it. Highly recommend!

Novexa
France
7 months using the app
August 9, 2024

Thank you for the good treatment, good service and easy communication

My Store
Egypt
9 days using the app
January 31, 2024

I have been working with July for a while now and it is fabulous and so uncomplicated. She reply’s really fast, goes the extra mile to make me and my customers satisfied.

Unfortunately the mobile version of the app don’t have all the relevant functions like in the desktop version.

EA-Onlineshop
Germany
Almost 2 years using the app
Edited September 8, 2024

CJ Dropshipping is a very good app! Thanks to the help of Kaycee Chen as well! She has helped me and made everything easy. Would highly recommend to use this product and ask for Kaycee as she is really helpful!

Primesupplies.shop
United States
4 months using the app
February 22, 2024

Great help, and have had great help and care with orders and disputes with my private agent Yana. Waiting time on anything I have brought to her attention has been a dream. Thanks again and always, Yana!

Out & Back co
Australia
12 months using the app
June 17, 2024

Great drop-shipping service with bunch of quality and valuable products. It’s pleasure to do Business with you & also appreciate the great customer service provided by Eileen.

Woof Jacket
New Zealand
About 2 months using the app