Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

February 15, 2024

Wonderful service especially optimized for Dropshippers willing to start fast and dynamically. Awesome consultation and customer support as well, Box Chen has been very helpful every time I needed support for my eshop.

Autogenius
Greece
7 months using the app
Edited July 5, 2024

Leah from CJ is awesome and patient with me. Very helpful. (January 10, 2024)

I would like to thank Stacey Ya for helping me create a special order today. She was very helpful and works efficient and fast. (July 5, 2024)

stupeed
United Kingdom
Almost 2 years using the app
January 30, 2024

CJ Dropshipping is a convenient dropshipping platform with a wide range of products and an easy ordering process. They are good for building an eCommerce business, but product quality and delivery times may vary.

Deluexshop
Germany
9 months using the app
Edited September 4, 2024

Amazing sourcing app and great support team! Sena is the best agent i ever worked with, super fast answer and always do everything to help. I recommend 100% !

Bout'Shoes
France
7 months using the app
February 8, 2024

I have been using CJ dropshipping for quite a while. Their wide variety of product selection and shipping options is the best. It gives me the flexibility to test and scale multiple stores with ease. I appreciate my agent, Vita, she is always available to assist if any issues arise. She goes above and beyond to respond to my messages promptly. I would highly recommend it for beginners looking to get their feet wet in dropshipping!

Glowisk
Canada
2 months using the app
March 17, 2024

Excellent support,whenever you need something they answer to you immediately.Cheria was very helpfull.I recommend Cj and i give 5 stars also for their support!Been using them for 3 months without a problem!

Hikingard Online Marketplace
Greece
3 months using the app
January 22, 2024

Joean Gu's service is most satisfying because he take his job seriously and has time. For clients and his willing to assist them anyway possible
I'm very much pleased to be working with such agent in Cj dropshipping
And i hope his work will still remain satisfying as it is now

MORROCHI
South Africa
3 months using the app
December 23, 2023

Chatted with Agent Chandy Chen. She knows exactly the information I am asking for. I understand English is not their first language, every agent tried their best and 80% of the time, I have to repeat to get my message across. I hope every agent is like Chandy.

Gadget Accessories Shop
Singapore
5 months using the app
March 24, 2024

CJdropshipping is the best place to do drop shipping business. Arlene is the best agent to have. I believe when she works with you all your problems will disappear in just a few seconds.

Thank you Arlene

Chic & UniQ
United States
6 months using the app
April 28, 2024

Title: "Exceptional Support and Resolution: A Testament to Zoey Zheng's Remarkable Service"

In a world where customer service can often feel impersonal and indifferent, encountering someone like Zoey Zheng is a refreshing reminder of the difference that exceptional support can make. From the moment I reached out with my issue, Zoey's dedication to resolving it was evident. Her professionalism, efficiency, and genuine concern for my needs surpassed any expectations I had.

Zoey's expertise in handling customer inquiries was apparent from our initial interaction. She not only listened attentively to my concerns but also asked insightful questions to fully understand the nature of the issue. Her ability to communicate clearly and concisely ensured that I was never left in the dark about the progress of the resolution process.

What truly sets Zoey apart, however, is her unwavering commitment to finding solutions. She tackled each obstacle with a tenacity that left me in awe. Despite the complexity of my problem, Zoey remained composed and resourceful, exploring every avenue until a satisfactory resolution was achieved.

Furthermore, Zoey's empathy and warmth made the entire experience feel personalized. She didn't just see me as another ticket number but as a valued individual with unique needs. Her genuine care and consideration transformed what could have been a frustrating ordeal into a positive interaction that left me feeling heard and appreciated.

In addition to her exemplary customer service skills, Zoey demonstrated a remarkable level of professionalism throughout our correspondence. Her responses were prompt, courteous, and filled with a genuine desire to assist. It's evident that she takes great pride in her work and goes above and beyond to ensure customer satisfaction.

Thanks to Zoey's dedication and expertise, my issue was not only resolved promptly but also with a level of care and attention to detail that exceeded my expectations. Her exceptional service has undoubtedly left a lasting impression, and I wouldn't hesitate to recommend her to anyone in need of assistance.

In conclusion, Zoey Zheng is more than just a customer support representative; she is a shining example of excellence in service. Her commitment to her role, coupled with her exceptional skills and genuine empathy, sets her apart as a true asset to any organization. If you're fortunate enough to have Zoey on your side, rest assured that you're in the best of hands.

TINTINOS
United Kingdom
28 days using the app