CJdropshipping: Much Faster , 7,414 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.
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Absolutely incredible service and sourcing. The shipping times compared to other products is unbelievable - CJ is so much quicker. I originally thought the depth and variation of products was quite small, but I realised if you provide the aliexpress link they will source the product for you in next to no time!!! Highly recommend to everyone.
Have been working with Cj drop shipping for some time now, service has always been great. 10/10. I have been working with my Supplier Skye, she has been absolutely fantastic, helping me and my team with our orders, customization on our products, everything. Shes great!
I had the pleasure of working with Kribee from your customer service team, and I must say, their service was excellent. Kribee's prompt responses, along with their ability to offer great guidance and effective solutions, made my experience truly exceptional. Their dedication to ensuring customer satisfaction is commendable, and I would highly recommend their assistance to anyone in need. Thank you, Kribee, for the outstanding customer service!
My agent Fionnula , went above and beyond to find the information we required on a purchase that was made. He was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!
I enjoy CJ assistant customer service to my best
Super cool and efficient app. Billy is the best agent there, he'll assist you whenever you need him!
Joean Gu, who is a customer service agent, really helps me a lot when I encountered any problem. Overall, 5 star service.
My agent Zack Lin, went above and beyond to find the information we required on a purchase that is made. He is very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!
Since beginning 2023 I started my store. Now October I went to do a test purchase on 10/13 and after logging into CJ the order was no where to be found. The order was automatically marked fulfilled in Shopify only to be not available in CJ. After 2 hours of trying to find the order, the wrong order was synced to the account from another app. In 5 minutes after un-susccessful attempts to get product synced to store after being told after 'listing' item you have to still 'connect' it to the store the correct order still was in 'Invalid order' spite being a CJ drop ship item. I decided to delete the account because the order could not be fulfilled through there wacky & overly complicated system. It shouldn't not have taken 2 hours of screen shots of the product I was trying to do a Test order on. The agents were unhelpful and incapable of resolving the problem. They only send you to FAq's instead of communicating because of there limited English and reading skills. I wasted 6 months and 2 hours, no more.
Sita Cui is a good person to talk for CJ dashboard and shopify linkage matters. The person knows better.