Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

October 4, 2023

Absolutely incredible service and sourcing. The shipping times compared to other products is unbelievable - CJ is so much quicker. I originally thought the depth and variation of products was quite small, but I realised if you provide the aliexpress link they will source the product for you in next to no time!!! Highly recommend to everyone.

My Tranquil Life
Australia
5 months using the app
October 11, 2023

Have been working with Cj drop shipping for some time now, service has always been great. 10/10. I have been working with my Supplier Skye, she has been absolutely fantastic, helping me and my team with our orders, customization on our products, everything. Shes great!

ALPHACLIP
United States
5 months using the app
October 9, 2023

I had the pleasure of working with Kribee from your customer service team, and I must say, their service was excellent. Kribee's prompt responses, along with their ability to offer great guidance and effective solutions, made my experience truly exceptional. Their dedication to ensuring customer satisfaction is commendable, and I would highly recommend their assistance to anyone in need. Thank you, Kribee, for the outstanding customer service!

Fluffy Sharky
Malaysia
2 months using the app
October 9, 2023

My agent Fionnula , went above and beyond to find the information we required on a purchase that was made. He was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

luckey corner
Pakistan
About 2 months using the app
November 13, 2023

I enjoy CJ assistant customer service to my best

Brave solution supplies
Canada
3 months using the app
November 8, 2023

Super cool and efficient app. Billy is the best agent there, he'll assist you whenever you need him!

Core Authority
France
About 2 months using the app
October 23, 2023

Joean Gu, who is a customer service agent, really helps me a lot when I encountered any problem. Overall, 5 star service.

MY-TEQ
Netherlands
About 1 month using the app
October 12, 2023

My agent Zack Lin, went above and beyond to find the information we required on a purchase that is made. He is very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

Yemfro
Pakistan
About 2 months using the app
October 21, 2023

Since beginning 2023 I started my store. Now October I went to do a test purchase on 10/13 and after logging into CJ the order was no where to be found. The order was automatically marked fulfilled in Shopify only to be not available in CJ. After 2 hours of trying to find the order, the wrong order was synced to the account from another app. In 5 minutes after un-susccessful attempts to get product synced to store after being told after 'listing' item you have to still 'connect' it to the store the correct order still was in 'Invalid order' spite being a CJ drop ship item. I decided to delete the account because the order could not be fulfilled through there wacky & overly complicated system. It shouldn't not have taken 2 hours of screen shots of the product I was trying to do a Test order on. The agents were unhelpful and incapable of resolving the problem. They only send you to FAq's instead of communicating because of there limited English and reading skills. I wasted 6 months and 2 hours, no more.

Lilac love
United States
5 months using the app
November 27, 2023

Sita Cui is a good person to talk for CJ dashboard and shopify linkage matters. The person knows better.

Rinchan Baby Care
United Kingdom
3 months using the app