Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

February 26, 2024

Love the App! This is a must-have for Dropshipping and honestly the customer support is just awesome! I am in contact with Tracy and everytime I have an issue, she instantly replies and she is always very helpful!

I would highly recommend this app!

Taikay
Germany
9 months using the app
May 19, 2024

Im very happy with CJdropshipping, it’s so much easier
Also Eileen the account agent/support it’s been amazing, very fast response and helpful

Zalety
Australia
3 months using the app
April 22, 2024

I had a problem with the listening. Linda's support was fast, friendly and super helpful. Thanks again for that

FokusFrau
Germany
5 months using the app
March 15, 2024

I've been working with Flo Ma for about almost a year now and can say she has been a huge help! I had a problem with some overpriced shipping costs and she helped combine the products to reduce the shipping cost, thanks Flo!

Alura
Australia
2 months using the app
April 28, 2024

Title: "Exceptional Support and Resolution: A Testament to Zoey Zheng's Remarkable Service"

In a world where customer service can often feel impersonal and indifferent, encountering someone like Zoey Zheng is a refreshing reminder of the difference that exceptional support can make. From the moment I reached out with my issue, Zoey's dedication to resolving it was evident. Her professionalism, efficiency, and genuine concern for my needs surpassed any expectations I had.

Zoey's expertise in handling customer inquiries was apparent from our initial interaction. She not only listened attentively to my concerns but also asked insightful questions to fully understand the nature of the issue. Her ability to communicate clearly and concisely ensured that I was never left in the dark about the progress of the resolution process.

What truly sets Zoey apart, however, is her unwavering commitment to finding solutions. She tackled each obstacle with a tenacity that left me in awe. Despite the complexity of my problem, Zoey remained composed and resourceful, exploring every avenue until a satisfactory resolution was achieved.

Furthermore, Zoey's empathy and warmth made the entire experience feel personalized. She didn't just see me as another ticket number but as a valued individual with unique needs. Her genuine care and consideration transformed what could have been a frustrating ordeal into a positive interaction that left me feeling heard and appreciated.

In addition to her exemplary customer service skills, Zoey demonstrated a remarkable level of professionalism throughout our correspondence. Her responses were prompt, courteous, and filled with a genuine desire to assist. It's evident that she takes great pride in her work and goes above and beyond to ensure customer satisfaction.

Thanks to Zoey's dedication and expertise, my issue was not only resolved promptly but also with a level of care and attention to detail that exceeded my expectations. Her exceptional service has undoubtedly left a lasting impression, and I wouldn't hesitate to recommend her to anyone in need of assistance.

In conclusion, Zoey Zheng is more than just a customer support representative; she is a shining example of excellence in service. Her commitment to her role, coupled with her exceptional skills and genuine empathy, sets her apart as a true asset to any organization. If you're fortunate enough to have Zoey on your side, rest assured that you're in the best of hands.

TINTINOS
United Kingdom
28 days using the app
January 29, 2024

The customer representative for the online chatting system Lincy Cui was very helpful with the sourcing request, and really helped me find the right product to be registered. Thank you so much.

THENEWSEOUL
South Korea
10 months using the app
January 30, 2024

CJ Dropshipping is a convenient dropshipping platform with a wide range of products and an easy ordering process. They are good for building an eCommerce business, but product quality and delivery times may vary.

Deluexshop
Germany
9 months using the app
April 12, 2024

I had great support at the beginning from Leons and was really happy to solve any of my problems at the start while sourcing for new products. I think i am going to use that option with the chat further on. Thank you for helping me Leons!!!

LIORA FASHION
Germany
About 1 month using the app
Edited September 4, 2024

Amazing sourcing app and great support team! Sena is the best agent i ever worked with, super fast answer and always do everything to help. I recommend 100% !

Bout'Shoes
France
7 months using the app
August 1, 2024

Love the app! Really effective and Brianna from customer service was really helpful.

feenslo
Canada
28 minutes using the app