Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited November 11, 2024

I highly recommend CJ as the best dropshipping supplier. My experience working with them has been exceptional. Their customer support is outstanding, particularly thanks to agent Lincy, who consistently goes above and beyond to support their customers.

Splendas
United States
About 1 year using the app
March 18, 2024

I've had a fantastic experience with CJ Dropshipping! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. 【*Yanky*】has been very supportive whenever I needed urgent help with anything.

Pickify
United Kingdom
5 months using the app
January 7, 2024

I write on Sunday and a few minutes later Arlena writes to me, very fast and competent! Thank you very much for the very good support. I enjoy working with you and your company

Amable
Switzerland
Over 1 year using the app
December 26, 2023

Billy helped me with alot things during Mr. See‘s Nightshift. He helped me to understand the system of dropshipping and how to place orders and pay for them on CJ. Billy is a great Agent. Thank you a lot!

Foggy
Switzerland
5 months using the app
March 10, 2024

Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Bonnie Gufor her help.

Nuran Prestige
United Kingdom
7 months using the app
December 2, 2023

really helpful and best dropshipping site my personal agent zoey is very helpful really recommend this site for anyone starting i dropshipping and people who also have a lot of experience with it very easy to use and user friendly!

ShopLustrify
Canada
3 months using the app
January 21, 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
United States
5 months using the app
May 23, 2024

Ruth was very helpful, great service!

Little Ones Lane
United States
3 months using the app
January 9, 2024

Really would recommend using CJdropshipping. Been working with Tracy Fang, my agent and she does a great job. She tries her best to sort things out for me and does it as quickly as she can. Communication is perfect, response times is as how it should be and I couldn’t ask for more!

Bladebrella
United Kingdom
3 months using the app
Edited April 2, 2024

Bin Han helps me soo much, i had a problem with a customer that said the order didnt arrive. But Bin Han helped me with this problem by proiving the order was delivered. Thanks so much. Every droppshipper should use cj droppshipping.

Golden Ball Store
Norway
6 months using the app