Reviews (9,587)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.
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Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy
I am extremely pleased with CJ. Their customer service is exceptional. Brian provided me with a quick solution to any of my requests.
I use CJDropshipping for a year and a half, and apart from some minor issues here and there, everything is smooth! I especially like the service product option, it's perfect for me. I use their warehouse for my custom packaging as well and never had any issues. My agent Estella is doing their job really well and I'm grateful for that, thank you! I would definitely recommend CJ.
I am writing this review to express my initial difficulty in setting up my orders, which was fortunately resolved with the assistance of Sulee and Connie from the support team. Sulee and Connie were incredibly helpful and provided guidance throughout the entire process. Their quick response time and kind demeanor were exceptional, and I am now excited to continue working with Sulee and Connie.
CJdropshipping is a fantastic site, with tons of products and great support, especially Leah who did a great job helping me solve some problems... thank you
I have an good experience with Ceci! You can ask for his support anytime. Ive started CJ Dropshipping 2 Weeks ago, and im overall very happy with it.
My agent Fanny Wang has genuinely been amazing & overly helpful, she always responds within a timely manner and goes to great lengths to help me source products I am looking for. I have worked with other platforms but this has easily been the best one, especially working with Fanny she has been super supportive through my whole time working with her! Happy I will get to keep working with her truly an amazing agent:)
Ottima assistenza, L'agente Erica è stata super gentile e disponibile. Mi aiuta spesso in modo rapido ed efficiente. Consiglio
*UPDATE*
Here is a respond i got from customer support:
"We are very sorry that we received your negative review. We take this issue very seriously and realize that it has caused you inconvenience. We will strive to become better and bring a pleasant experience to more people.
If possible, I hope you can remove the negative review, as it is very meaningful to us. We really hope you can consider removing the negative review.
Of course, we really value the negative review you wrote. If you can remove the negative review, I will try to help you apply for two $5 coupons.
I apologize again."
Make me question the other 5 Stars reviews this provider have.
*Original review*
If you want to ruined your business then deal with CJ dropshipping.
They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.
Literally a SCAM platform, use it just for research purposes.