Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

July 17, 2023

I always contact CJ to doy my fulfillments and get the agents to confirm availability. Today Donna took my request and She was fast and friendly. I usually get Amy to take my requests which gives me great service as well. Customer service has been great to me, I appreciate you all. You all do such a great job!!!
Thank you
Lery

Chuzko Women Fashion
United States
8 months using the app
June 22, 2023

Not bad! The rep was very helpful and friendly! The website itself was not very user friendly and could use work being a little easier to navigate.

BostonSniderLLC
United States
10 months using the app
July 4, 2023

This app has been very helpful to me as it provides a wide range of products and features. It is not perfect and things do go wrong from time to time but it almost always gets resolved and one of the main reasons for that is the continued help and support of my agent Whalen. He's helped me sort out issues and get the information I need to continue sales and grow my business

HeatTek
Australia
3 months using the app
August 4, 2023

now using CJ since 1 week and when i have question they will help me directly. Especially Whalen Zhu is helping me excellent, could not be a better agent then Whalen. thank you very much allready for everything

Supreme Products
Netherlands
7 months using the app
August 31, 2023

Just excellent support from Yana. Very satisfied and she always clears the issue in a very friendly and timely manner. I just love using CJ now. I am looking forward for along term cooperation. Experience had been really great so far and hope so in the near future.

ReChargeAble Depot
Norway
4 months using the app
October 2, 2023

Excellent agent Sveta, friendly and kind, she supported me during the creation of my store and always answered all my questions politely

Blurry
Italy
4 months using the app
September 26, 2023

I am happy using this platform for my dropshipping business, Thank you and i am looking forward to greater success partnering with you.

Kozzo Club
United Arab Emirates
6 months using the app
August 6, 2023

Setting things up at the start might take a little learning, but after that, it's quite fun. The customer service is quick and really stands out; especially, my agent, Miya Huang, and Sita were super helpful and fast in answering all my questions. I'm not disappointed at all! They will certainly contribute to the growth of my business. Thank you

CozyBelle
United Kingdom
4 months using the app
September 25, 2023

i want be honest,i try many dropshipping app and channel,but CJ work like a charm,and when i have a proble i contact the support,the specialist helping me is
Sini Liu,work with me every step and even if i not have so many order yet,i got the support i need all the time,if you spend time research will work for you

GOSTDEAL
United States
About 1 month using the app
September 2, 2023

Sveta is a real lifesaver. She answers my questions without getting annoyed, informs me, and is very friendly. She's extremely kind, and equally patient. I could use the app just for her. I hope we can be together for a long time. Thank you once again, Sveta.

BaeMakeUp
United Kingdom
3 months using the app