Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

November 4, 2023

first time using cj dropshipping and straight got instant help from Rami Wu. brillant service.

Timely Manor
United Kingdom
About 1 month using the app
June 22, 2023

Not bad! The rep was very helpful and friendly! The website itself was not very user friendly and could use work being a little easier to navigate.

BostonSniderLLC
United States
10 months using the app
November 13, 2023

A very pleasant experience working with agent Luna!
Excellent support and response speed!

Sleek Master
Estonia
3 months using the app
November 7, 2023

Thanks @Sveta for your quick response in resolving my order fulfilment issues.

The Style Sparkle
United States
6 months using the app
October 7, 2023

I do all my business over the app. Its super easy to use and understand and the support is great. My account manager Rena has helped me alot and always recommends great products to me

SleepPerfect.Store
Germany
3 months using the app
September 16, 2023

one of the best in the real market, their team really help when you face issues and also their sourcing methods really keeps the potential of marketing unlimited, we don't really see the need for any other suppliers in any shops. great job! thanks!
our agent dear Sita was so fast and officiant that i never felt unsecure. best of luck to her.

Mollior
Canada
2 months using the app
November 13, 2023

I enjoy CJ assistant customer service to my best

Brave solution supplies
Canada
3 months using the app
July 25, 2023

I had complicated issues with my store app, but Loker Wang instantly apprehended the problem, came up with the best solution, and encouraged me to continue... I am so relieved. My problem was solved within no time due to his quick understanding and problem-solving technique.

Skins Etc
Thailand
Over 1 year using the app
September 28, 2023

This is a very good plugin that will provide you with a dedicated consultant. Thank you very much to my consultant Miya. When encountering many unresolved issues, such as logistics or product procurement, they will quickly help me solve them

OYOtt
Hong Kong SAR
5 months using the app
November 8, 2023

Super cool and efficient app. Billy is the best agent there, he'll assist you whenever you need him!

Core Authority
France
About 2 months using the app