Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

October 26, 2023

Super application et mention spéciale a Wendy qui est toujours disponible pour m'aider avec chaque problème que je rencontre. Elle est toujours de bon conseil. Je recommande fortement!

Mini merveille
France
6 months using the app
October 11, 2023

Royce Zhang super service!! Janet helped me with everything today, thanks!

Horizon Watches™
Spain
3 months using the app
July 4, 2023

CJ dropshipping is definitely one of the better dropshipping apps for Shopify. They don't require you to pay a monthly subscription just to use their platform, and the shipping times most definitely leave AliExpress in the dust (5-14 days compared to 4-8 weeks). Not only is it free to use, but the customer support agents are fantastic and won't ever charge you anything. If you ever come across Ceci Liu (a support agent), know that she's one of the most helpful agents you'll work with and tell her I said hi.

HomEscapade
United States
2 months using the app
August 29, 2023

I'm new to dropshipping and while importing the products I noticed there are some products out of stock but they're still selling them; Thanks to Sita Cui who helped me to connect and sync the products

Nest Whimsy
United Arab Emirates
4 months using the app
May 30, 2023

I would like to say thank you to my agent Winnie who has provided an excellent service.
I really appreciate that and I am looking forward to future cooperation.

4beinerparadies
Germany
8 months using the app
September 14, 2023

My agent, Niky, is a very good person who helped me solve many problems and was very patient. All my problems were solved.

goodgift
Switzerland
10 months using the app
September 20, 2023

As always they are so helpful especially Box Chen. I'm just new so I'm still figuring out a lot of stuff and processes. This is a bit overwhelming as first timer and good support is needed. So easy to connect with them within seconds. Thanks!

Scary Fake Corpse
Philippines
18 days using the app
August 10, 2023

I am very very happy with the service I was given. The agent that I was in contact with was June. She was very helpful. I was stressing a lot about my store products needing transfers to a new supplier and she helped me a lot. She was very quick to respond, patient, and fixed my problem without any hassle. Very good service, and I will definitely keep using CJ! Thank you so much June!!! You really are amazing :)

Dreamer
Australia
About 2 months using the app
May 30, 2023

One of the best dropshipping apps on the market, excellent customer support. I'd like to say a big thank you to my agent Estrella who is very professional and always available when I need her.

northyl
United States
4 months using the app
Edited September 9, 2023

I want to thank the agents Loker ,Carrier and Angel for their attention and interest. They deserve my 5 stars. I really appreciate their cordiality when I need some help. I really thank you very much.

Amazhona
United States
About 1 year using the app
CJDropshipping replied August 15, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.