Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

October 10, 2023

Lydia was my agent and she helped me get the details I needed for products very quickly! Great experience so far

Recorefit
Singapore
About 1 month using the app
September 10, 2023

"I started my online store 2 months ago, and with this app, it has become super easy to add products to my store. What I really like about CJ is their customer support over WhatsApp, which is always active 24/7. As soon as I created my account, a dedicated manager named Chandy was assigned to me. She excels in what she does and goes above and beyond to help. Product sourcing is fast and easy.
So far so good.

Gxyzee
United States
About 2 months using the app
October 20, 2023

The best. Very satisfactory service. Very helpful staff, experienced in dealing with various issues, especially their staff named Cheria who helped me a lot.

Walaoway
Malaysia
About 2 months using the app
September 15, 2023

Love the app and love the service too thanks to Linda for taking care of all my doubt. she was always ready with a good answered and explanation to all my questions for this I give 5 star

HalloweenTown Shop
Italy
8 months using the app
August 30, 2023

Agents are super responsive and helpful. Kris Zeng helped with a product that does not have a shipping method to my country. My experience has been very welcoming and helpful. This app is definitely helpful for anyone who wants to get into drop shipping and eCommerce

ESENTLS
New Zealand
5 months using the app
October 16, 2023

CJdropshipping service was outstanding Specially Whalen who goes above and beyond in helping me and keepings me updated I'm thankful for Whalen and very pleased with the service I always received .

Hypostyle Hall
Canada
12 months using the app
September 17, 2023

I had trouble finding a product on the CJdropshipping website, and Bonnie Gu found it within minutes. Thanks Bonnie!

Drexa Pets
United States
7 months using the app
August 6, 2023

Amazing Supplier! I wish they would process orders a little bit faster.

But Their Agent Zoey Is amazing! Helped me with amazing customer service proficiency and professional

Petsie-Care
United Arab Emirates
8 months using the app
June 13, 2023

CJ on Shopify is an outstanding e-commerce app that has revolutionized my online business. With its seamless integration, efficient order fulfillment system, and exceptional customer support from Lavinia Liang, this app has exceeded all my expectations.

The user-friendly interface of CJ on Shopify makes managing my inventory, orders, and shipping logistics a breeze. Syncing product information with my Shopify store is effortless, keeping my store up-to-date with the latest inventory levels.

The app's order fulfillment system is a standout feature, ensuring timely deliveries and providing real-time shipping cost calculations. This transparency helps me offer accurate pricing to my customers, enhancing their shopping experience.

Lavinia Liang, the app's assistant, deserves special praise for her prompt and personalized support. Her extensive knowledge and dedication to customer satisfaction have been invaluable in resolving any queries or concerns I had. Lavinia's expertise has made using CJ on Shopify an incredibly smooth and hassle-free experience.

Furthermore, CJ on Shopify offers a vast network of trusted suppliers, simplifying the process of sourcing high-quality products. This has saved me time and effort, allowing me to focus on growing my business.

spectreroses.store
Canada
3 months using the app
December 21, 2023

Janet is a great advisor!

HomePlay
Norway
5 months using the app