Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited June 7, 2024

Great customer service Ken was very helpful

Auransy
United Kingdom
12 months using the app
July 7, 2024

Great app. Suki Huang has been very helpful setting up.

Setara
Australia
18 days using the app
April 7, 2024

The customer service team, at CJ dropshipping under the guidance of Rebecca offered help when I was unsure about a product. They were attentive well informed and pleasant quickly addressing my questions. Their assistance has given me assurance in my buying choice now. I would definitely suggest CJ dropshipping, for their customer service.

Luminescence
India
3 days using the app
April 8, 2024

Harris has been a really great help. His communication is great and helps the process go faster!

Warehouse X
United States
3 months using the app
February 27, 2024

I've been using CJ for my business and the experience has been transformative, to say the least. One standout aspect of their service has been the exceptional support from my agent, Shinco Zhao. Shinco has consistently gone above and beyond, offering personalized and efficient solutions that have significantly streamlined my product sourcing and logistics processes. His proactive communication and deep understanding of the dropshipping landscape have enabled me to optimize my inventory, reduce shipping times, and improve overall customer satisfaction. Working with Shinco and CJ has not only enhanced my operational efficiency but has also contributed to the growth and success of my business.

polo
United States
8 days using the app
June 13, 2024

All conversation is good and good help. thanks for fast delivery.

blessshopy
India
3 months using the app
April 26, 2024

Love their customer service! I'm a new eCommerce store owner and Suki helped me to sort my problems. Thank you!

By YoM
United States
7 days using the app
April 13, 2024

Thanks to CJ and specially to "Jolie" who is much supportive and has super fast cooperation.

JSM
United States
8 months using the app
August 26, 2024

Jolie's Great! <3

PUNCHINELA'S
United States
About 2 months using the app
May 3, 2024

I thank CJdropshipping customer service very much. Your professionalism is remarkable. Thank you again for all.

Septrhema
France
2 months using the app