CJdropshipping , 4,895 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, simplifying product sourcing, order fulfillment, and inventory management. It's commended for its wide range of quality products and real-time order tracking. The customer service is highly praised for its responsiveness and dedication. Additional features like product customization, private labeling, and content creation are also available. Some merchants find the storage and warehousing services beneficial in reducing shipping times. The app is free and offers competitive pricing, making it suitable for both novice and experienced dropshippers.

May 30, 2022

They are great for choosing the product and back end team is very supportive. They have so many option to choose for a product of any category.

Craft Hub NL
Hong Kong SAR
5 months using the app
February 26, 2022

very helpful, support team from Alan Yang, quick in understanding the issue and cleared immediately

My Home Dynamics
Over 1 year using the app
April 7, 2022

I spoke to Ada Qiu regarding sourcing and packaging and she was able to answer all of my inquires in a timely manner which is much appreciated that CJ has someone working during EST (day time) and not only UTC +8 Which is a whole 12hrs difference (9p.m.- 6a.m EST ). I didn't have to wake up in the middle of the night to have my questions answered. Thank you.

11 months using the app
CJDropshipping replied April 7, 2022

Thank you for your feedback! Your approval is our motivation.

Edited September 29, 2022

Hey everyone,
I’m working with Fiona, she is my agent. And that is what makes CJ Dropshipping so good. You’ve got a free Agent which helps you with everything. Fiona texts me every day and takes my wishes absolutely serious. She helps me develop my business in the way i like to. It doesn’t matter if adding nee Products to the Warehouse or printing the products with a logo. I can absolutely recommend Fiona as an Agent. She just understands her work and is phenomenal in it. :)

12 months using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

July 11, 2022

I am surprised with their customers support they have best team and really active to communicate and solving your problem. Thanks CJ Dropshipping for making dropshipping easier

Shopfored-Your First Choice
United Kingdom
2 months using the app
November 11, 2021

Tiffany Zhao (the agent) has been supportive in helping us source products and tailor them to our needs in a quick and responsive manner. We are using CJ for almost a year now and definitely recommend it for everyone starting in com

Spotlight Shopper
Almost 4 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

September 18, 2022

Best customer service ever! you send the message and problem solve. Connie is super helpful and patient, taking his precious time to help.

Get Natch
United States
17 days using the app
March 15, 2022

Tinkle helped me confirm my order and was very respectful. I continue to use CJ especially their private inventory is good.

Australian Cooling
About 1 year using the app
CJDropshipping replied March 15, 2022

Thank you for your feedback! Your approval is our motivation.

June 11, 2022

100% a much better service that Ali Express. Customer service is always there and ready to Live Chat with you. Had to contact them about a new variant for a product I wanted to sell and Sveta from customer service found the variant for me, and had the team working to list it right away!

United States
4 months using the app
June 6, 2022

good support , staff are very helpful and active , personal agents are great and offer support 24/7.

United States
4 months using the app